HRM systems, internal marketing and performance in Indian call centres: full research report ESRC end of award report, RES-000-22-1876

Keyphrases

• Internal Performance 100%
• Internal Marketing 100%
• Human Resource Management System 100%
• Indian Call Centres 100%
• Frontline Employees 40%
• Call Center 40%
• Employee Performance 40%
• Employee Attitudes 40%
• India 20%
• Work Attitudes 20%
• Human Resource Management 20%
• Marketing Strategy 20%
• Depth Interviews 20%
• Indian Context 20%
• Rapid Growth 20%
• Marketing Performance 20%
• Frontline Supervisors 20%
• Marketing Employee 20%

Social Sciences

• Call Center 100%
• Internal Marketing 100%
• Human Resource Management System 100%
• Research Report 100%
• UK 16%
• India 16%
• Personnel Management 16%
• Marketing Strategy 16%
• In-Depth Interview 16%
• Marketing Performance 16%

Economics, Econometrics and Finance

• Human Resource Management 100%
• HR Marketing 100%
• Marketing Management 20%