TY - JOUR
T1 - I don't see me like you see me, but is that a problem? Cultural influences on rating discrepancy in 360-degree feedback instruments
AU - Eckert, Regina
AU - Ekelund, Bjørn Z.
AU - Gentry, William A.
AU - Dawson, Jeremy F.
PY - 2010/6
Y1 - 2010/6
N2 - 360-degree feedback from a variety of rater sources yields important information about leaders' styles, strengths and weaknesses for development. Results where observer ratings are discrepant (i.e., different) from self-ratings are often seen as indicators of problematic leadership relationships, skills, or lack of self-awareness. Yet research into the antecedents of such self-observer rating discrepancy suggests the presence of systematic influences, such as cultural values. The present study investigates the variation of rating discrepancies on three leadership skills (decision making, leading employees, and composure) in dependence of one exemplary culture dimension (power distance) on data from 31 countries using multilevel structural equation modelling. Results show that cultural values indeed predict self-observer rating discrepancies. Thus, systemic and contextual influences such as culture need to be taken into consideration when interpreting the importance and meaning of self-observer rating discrepancies in 360-degree instruments.
AB - 360-degree feedback from a variety of rater sources yields important information about leaders' styles, strengths and weaknesses for development. Results where observer ratings are discrepant (i.e., different) from self-ratings are often seen as indicators of problematic leadership relationships, skills, or lack of self-awareness. Yet research into the antecedents of such self-observer rating discrepancy suggests the presence of systematic influences, such as cultural values. The present study investigates the variation of rating discrepancies on three leadership skills (decision making, leading employees, and composure) in dependence of one exemplary culture dimension (power distance) on data from 31 countries using multilevel structural equation modelling. Results show that cultural values indeed predict self-observer rating discrepancies. Thus, systemic and contextual influences such as culture need to be taken into consideration when interpreting the importance and meaning of self-observer rating discrepancies in 360-degree instruments.
KW - 360-degree feedback
KW - self-observer discrepancy
KW - cultural differences
UR - http://www.scopus.com/inward/record.url?scp=77953927815&partnerID=8YFLogxK
UR - http://www.informaworld.com/openurl?genre=article&issn=1359-432X&volume=19&issue=3&spage=259
U2 - 10.1080/13594320802678414
DO - 10.1080/13594320802678414
M3 - Article
SN - 1359-432X
VL - 19
SP - 259
EP - 278
JO - European Journal of Work and Organizational Psychology
JF - European Journal of Work and Organizational Psychology
IS - 3
ER -