“I’d like to order a pizza for delivery”: How can conversational AI distinguish genuine and nuisance requests for emergency assistance?

Elizabeth  Stokoe; Emma Richardson; Saul Albert

“I’d like to order a pizza for delivery”: How can conversational AI distinguish genuine and nuisance requests for emergency assistance?

Elizabeth Stokoe
, Emma Richardson
, Saul Albert

Aston Institute for Forensic Linguistics

Loughborough University

Research output: Unpublished contribution to conference › Unpublished Conference Paper

Original language	English
Publication status	Unpublished - 12 Oct 2021
Event	AI Fest 4: Trustworthy Technology, Design Science and Technology Lab (Dtsl) - Duration: 12 Oct 2021 → 13 Oct 2021

Conference

Conference	AI Fest 4: Trustworthy Technology, Design Science and Technology Lab (Dtsl)
Period	12/10/21 → 13/10/21

Cite this

@conference{778607a478ce466883ed68262c456183,

title = "“I{\textquoteright}d like to order a pizza for delivery”: How can conversational AI distinguish genuine and nuisance requests for emergency assistance?",

author = "Elizabeth Stokoe and Emma Richardson and Saul Albert",

year = "2021",

month = oct,

day = "12",

language = "English",

note = "AI Fest 4: Trustworthy Technology, Design Science and Technology Lab (Dtsl) ; Conference date: 12-10-2021 Through 13-10-2021",

}

“I’d like to order a pizza for delivery”: How can conversational AI distinguish genuine and nuisance requests for emergency assistance? / Stokoe, Elizabeth ; Richardson, Emma; Albert, Saul.
2021. Paper presented at AI Fest 4: Trustworthy Technology, Design Science and Technology Lab (Dtsl).

Research output: Unpublished contribution to conference › Unpublished Conference Paper