Identity and the extra mile: Relationships between organizational identification and organizational citizenship behaviour

Rolf Van Dick*, Michael W. Grojean, Oliver Christ, Jan Wieseke

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

The current study investigates the relationship between Organizational Identification and Organizational Citizenship Behaviour (e.g. helping colleagues, making innovative suggestions). We replicate earlier findings of such a relationship between those behaviours and organizational identification using ten samples across different occupational groups and countries in Study 1. Study 2 investigates the relationship in a longitudinal approach. Study 3 looks into this relationship on a group-level analysis while Study 4 extends our findings by linking identification to customer perceptions and financial performance, mediated by OCBs (Organizational Citizenship Behaviours).

Original languageEnglish
Pages (from-to)283-301
Number of pages19
JournalBritish Journal of Management
Volume17
Issue number4
DOIs
Publication statusPublished - 1 Dec 2006

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