Identity and the extra mile

Relationships between organizational identification and organizational citizenship behaviour

Rolf Van Dick, Michael W. Grojean, Oliver Christ, Jan Wieseke

Research output: Contribution to journalArticle

Abstract

The current study investigates the relationship between Organizational Identification and Organizational Citizenship Behaviour (e.g. helping colleagues, making innovative suggestions). We replicate earlier findings of such a relationship between those behaviours and organizational identification using ten samples across different occupational groups and countries in Study 1. Study 2 investigates the relationship in a longitudinal approach. Study 3 looks into this relationship on a group-level analysis while Study 4 extends our findings by linking identification to customer perceptions and financial performance, mediated by OCBs (Organizational Citizenship Behaviours).

Original languageEnglish
Pages (from-to)283-301
Number of pages19
JournalBritish Journal of Management
Volume17
Issue number4
DOIs
Publication statusPublished - 1 Dec 2006

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Organizational identification
Organizational citizenship behavior
Customer perception
Financial performance

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Van Dick, Rolf ; Grojean, Michael W. ; Christ, Oliver ; Wieseke, Jan. / Identity and the extra mile : Relationships between organizational identification and organizational citizenship behaviour. In: British Journal of Management. 2006 ; Vol. 17, No. 4. pp. 283-301.
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Identity and the extra mile : Relationships between organizational identification and organizational citizenship behaviour. / Van Dick, Rolf; Grojean, Michael W.; Christ, Oliver; Wieseke, Jan.

In: British Journal of Management, Vol. 17, No. 4, 01.12.2006, p. 283-301.

Research output: Contribution to journalArticle

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