Information systems, inter-functional collaboration and innovation in Taiwanese high-tech manufacturing firms

Panagiotis Ganotakis, Wan-Lin Hsieh, James H. Love

Research output: Contribution to journalArticle

Abstract

This article investigates whether (1) cross-functional integration within a firm and the use of information systems (IS) that support information sharing with external parties can enhance integration across the supply chain and wider networks and (2) whether collaboration with customers, suppliers and other external parties leads to increased supply chain performance in terms of new product development and introduction of new processes. Data from a high-quality survey carried out in Taiwan in 2009 were used, and appropriate econometric models were applied. Results show that the adoption of IS that enhance information sharing is vital not only for the effective communication with suppliers and with wider network members, but their adoption also has a direct effect across a firm's innovative effort. Cross-functional integration appears to matter only for the introduction of an innovative process. Collaboration with customers and suppliers affected a product's design and its overall features and functionality, respectively.
Original languageEnglish
Pages (from-to)837-850
Number of pages14
JournalProduction Planning and Control
Volume24
Issue number8-9
Early online date2 Mar 2012
DOIs
Publication statusPublished - Sep 2013

Bibliographical note

This is an Author's Accepted Manuscript of an article published in Ganotakis, P., Hsieh, W-L., & Love, J. H. (2013). Information systems, inter-functional collaboration and innovation in Taiwanese high-tech manufacturing firms. Production planning and control, 24(8-9), 837-850. Production planning and control 2013 © Taylor & Francis, available online at: http://www.tandfonline.com/10.1080/09537287.2012.666876

Keywords

  • information sharing
  • supply chain integration
  • cross-functional collaboration
  • supply chain performance

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