Inter-organisational knowledge transfer strategies

Shizhong Chen, Yanqing Duan, John S. Edwards, Russell Kinman

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Inter-organisational knowledge transfer is very important for SMEs. However, compared to knowledge transfer within an organisation, its ‘boundary paradox’ makes its process more complicated and difficult to understand. In order to solve the ‘paradox’, inter-organisational knowledge transfer strategies need to be developed for SMEs. Through a review of the literature on knowledge transfer, this paper proposes an inter-organisational knowledge transfer process model that contains four stages (initiation, selection, interaction and conversion). It classifies three situations in which an SME exchanges knowledge with a customer (whether a larger company or an SME). It then applies a coordinating mechanism to analyse knowledge transfer strategies for the SME when it is a knowledgegiving firm and knowledge-receiving firm respectively, in the different stages of each situation.
Original languageEnglish
Title of host publicationKMAC2003
Subtitle of host publicationthe Knowledge Management Aston Conference 2003
EditorsJohn Edwards
PublisherOperational Research Society
Pages191-204
Number of pages14
ISBN (Print)0-903440-29-6
Publication statusPublished - 2003
EventKnowledge Management Aston Conference - Birmingham, United Kingdom
Duration: 14 Jul 200315 Jul 2003

Conference

ConferenceKnowledge Management Aston Conference
Abbreviated titleKMAC 2003
CountryUnited Kingdom
CityBirmingham
Period14/07/0315/07/03

Bibliographical note

The Knowledge Management Aston Conference (KMAC2003), Birmignham (UK), 14-15 July 2003. If you have discovered material in AURA which is unlawful e.g. breaches copyright, (either yours or that of a third party) or any other law, including but not limited to those relating to patent, trademark, confidentiality, data protection, obscenity, defamation, libel, then please read our Takedown Policy and contact the service immediately.

Keywords

  • strategies
  • knowledge transfer
  • inter-organisation
  • SMEs

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  • Research Output

    Comparing knowledge management between organisations: searching for good practice

    Shaw, D., Edwards, J. S. & Collier, P. M., 2003, KMAC2003: the Knowledge Management Aston Conference 2003. Edwards, J. (ed.). Operational Research Society, p. 42-53 12 p.

    Research output: Chapter in Book/Report/Conference proceedingChapter

    Open Access
    File
  • Cite this

    Chen, S., Duan, Y., Edwards, J. S., & Kinman, R. (2003). Inter-organisational knowledge transfer strategies. In J. Edwards (Ed.), KMAC2003: the Knowledge Management Aston Conference 2003 (pp. 191-204). Operational Research Society.