Interactive effects of work group and organizational identification on job satisfaction and extra-role behavior

Rolf van Dick*, Daan van Knippenberg, Rudolf Kerschreiter, Guido Hertel, Jan Wieseke

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Past research has focused on the differential relationships of organizational and work group identification with attitudes and behavior. However, no systematic effort has been undertaken yet to explore interactive effects between these foci of identification. We predicted that in cases of positive overlap of identifications (i.e. high work group and organizational identification) identifications are more strongly associated with employee job satisfaction and extra-role behavior than when only one of the identifications is high-that is, the one identification augments the influence of the other. These hypotheses were tested and supported with data from two samples of bank employees (N = 358) and travel agency employees (N = 308).

Original languageEnglish
Pages (from-to)388-399
Number of pages12
JournalJournal of Vocational Behavior
Volume72
Issue number3
DOIs
Publication statusPublished - 1 Jun 2008

Keywords

  • Job satisfaction
  • Multilevel
  • Organizational citizenship behavior (OCB)
  • Organizational identification
  • Social identity
  • Team identification

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