An obvious assumption underpinning the immense interest in service-oriented computing is that it is an inherently Good Thing, by which we mean that robust processes and tools for developing service-based systems will bring benefits for service providers and service consumers. The arguments, in terms of consumer choice and flexibility, are certainly quite convincing. However, in this position paper, we question the nature of the underlying assumption, in a world where requirements are as many and varied as potential users and ask if safeguards are needed to ensure that diversity of provision is maintained.
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Hutchinson, J., Sawyer, P., & Walkerdine, J. (2006). Is a Dominant Service-Centric Sector Good for Diversity of Provision? In SOCCER '06 Proceedings of the Service-Oriented Computing: Consequences for Engineering Requirements IEEE. https://doi.org/10.1109/SOCCER.2006.5