Knowledge management in support of enterprise risk management

Eduardo Rodriguez, John S. Edwards

Research output: Contribution to journalSpecial issue

Abstract

Risk management and knowledge management have so far been studied almost independently. The evolution of risk management to the holistic view of Enterprise Risk Management requires the destruction of barriers between organizational silos and the exchange and application of knowledge from different risk management areas. However, knowledge management has received little or no attention in risk management.
This paper examines possible relationships between knowledge management constructs related to knowledge sharing, and two risk management concepts: perceived quality of risk control and perceived value of enterprise risk management. From a literature review, relationships with eight knowledge management variables covering people, process and technology aspects were hypothesised.
A survey was administered to risk management employees in financial institutions. The results showed that the perceived quality of risk control is significantly associated with four knowledge management variables: perceived quality of risk knowledge sharing, perceived quality of communication among people, web channel functionality, and risk management information system functionality. However, the relationships of the knowledge management variables to the perceived value of enterprise risk management are not significant. We conclude that better knowledge management is associated with better risk control, but that more effort needs to be made to break down organizational silos in order to support true Enterprise Risk Management.
Original languageEnglish
Pages (from-to)43-61
Number of pages19
JournalInternational Journal of Knowledge Management
Volume10
Issue number2
DOIs
Publication statusPublished - 2014

Keywords

  • knowledge management systems
  • Knowledge Sharing
  • Information Systems
  • financial institutions
  • risk control
  • enterprise risk management

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  • Research Output

    • 1 Conference contribution
    • 1 Article

    People, technology, processes and risk knowledge sharing

    Rodriguez, E. & Edwards, J. S., 2009, Proceedings of 10th European Conference on Knowledge Management. Bolisani, E. & Scarso, E. (eds.). Academic Publishing, Vol. 1. p. 684-694 11 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

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