Knowledge Management: Theories and Practices

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Knowledge management is an age-old activity, yet it has only been identified and named for just over 30 years. This chapter will review the theories and practices that have developed under that name. Although the majority of knowledge management work has been done in a corporate context, its theories cover the whole range from the individual level to that of nations or even the entire human race. As the theme of this book is connecting adult learning and knowledge management, this chapter will place its emphasis on the links between knowledge management and learning and on the area known as personal knowledge management. These emphases mean the chapter will concentrate on theories from the “knowledge as knowing” or “knowledge as process” stream of literature, as opposed to the “knowledge as object” school. Turning to knowledge management practices, these will be discussed using the three aspects of people, process, and technology. These go together to make up any particular knowledge management initiative, although typically one of them leads. Thus, in a learning initiative within an organization, we might see a focus on mentoring (leading on the people aspect), or support for further external study/qualifications (process) or e-learning (technology). One aspect we observe in the literature where knowledge management meets education is that there is more often an emphasis on the supply side (teachers, professors, and trainers) rather than on the demand side (learners, students).

Original languageEnglish
Title of host publicationConnecting Adult Learning and Knowledge Management
EditorsM. Fedeli, L. Bierema
Pages139-156
Number of pages18
DOIs
Publication statusPublished - 26 Nov 2019

Publication series

NameKnowledge Management and Organizational Learning
Volume8
ISSN (Print)2199-8663
ISSN (Electronic)2199-8671

Bibliographical note

© Springer Nature Switzerland AG 2019.

Keywords

  • Knowledge as knowing
  • Knowledge as object
  • Knowledge management system processes
  • Technology

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    Edwards, J. S. (2019). Knowledge Management: Theories and Practices. In M. Fedeli, & L. Bierema (Eds.), Connecting Adult Learning and Knowledge Management (pp. 139-156). [Chapter 8] (Knowledge Management and Organizational Learning; Vol. 8). https://doi.org/10.1007/978-3-030-29872-2_8