Leadership in high-value services for manufacturers: advanced services and their impact on vertical integration

Howard Lightfoot, Tim Baines

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The debate about services-led competitive strategies continues to grow with much interest emerging around the differing practices between production and servitised operations. This paper contributes to this discussion byinvestigating the vertical integration practice (in particular the micro-vertical integration otherwise known as the supply chain position)of manufacturers who are successful in their adoption of servitization.Although these are preliminary findings from a longer-term research programme, through this technical note we seek to simultaneously contribute to the debate in the research community and offer guidance to practitioners exploring the consequences of servitization. Keyword: Servitization, Product-Service Systems, Through-life Services.
Original languageEnglish
Title of host publicationProceedings of the Spring Servitization Conference 2013
EditorsTimothy S Baines, Ben Clegg, David Harrison
Place of PublicationBirmingham (UK)
PublisherAston University
Pages56-61
Number of pages6
Edition2013
ISBN (Electronic)978-1-9058-9998-6
Publication statusPublished - 2013
EventSpring Servitization Conference 2013 - Birmingham, United Kingdom
Duration: 20 May 201321 May 2013

Conference

ConferenceSpring Servitization Conference 2013
Abbreviated titleSSC 2013
CountryUnited Kingdom
CityBirmingham
Period20/05/1321/05/13
OtherServitization in the multi-organisation enterprise

Bibliographical note

© Aston Business School

Keywords

  • servitization
  • product service-system
  • manufacturing
  • advanced services
  • through-life services

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  • Research Output

    • 6 Conference contribution
    • 1 Anthology

    A strategy formulation process for the delivery of technology enabled service delivery systems

    Redding, L. E. & Baines, T., 2013, Proceedings of the Spring Servitization Conference 2013 . Baines, T., Clegg, B. & Harrison, D. (eds.). Birmingham (UK): Aston University, p. 127-138 12 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File
  • Leadership in high-value services for manufacturers: an exploration of the impact to facilitates practices

    Baines, T. & Lightfoot, H., 2013, Proceedings of the Spring Servitization Conference 2013 . Baines, T., Clegg, B. & Harrison, D. (eds.). Birmingham (UK): Aston University, p. 70-73 4 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File
  • Leadership in high-value services for manufacturers: information and communication technologies and the delivery of advanced services

    Baines, T. & Lightfoot, H., 2013, Proceedings of the Spring Servitization Conference 2013. Baines, T. S., Clegg, B. & Harrison, D. (eds.). 2013 ed. Birmingham (UK): Aston University, p. 51-56 5 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File
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