Leadership in high-value services for manufacturers: advanced services and their impact on vertical integration

Howard Lightfoot; Tim Baines

Leadership in high-value services for manufacturers: advanced services and their impact on vertical integration

Howard Lightfoot, Tim Baines

Research output: Chapter in Book/Published conference output › Conference publication

Abstract

The debate about services-led competitive strategies continues to grow with much interest emerging around the differing practices between production and servitised operations. This paper contributes to this discussion byinvestigating the vertical integration practice (in particular the micro-vertical integration otherwise known as the supply chain position)of manufacturers who are successful in their adoption of servitization.Although these are preliminary findings from a longer-term research programme, through this technical note we seek to simultaneously contribute to the debate in the research community and offer guidance to practitioners exploring the consequences of servitization. Keyword: Servitization, Product-Service Systems, Through-life Services.

Original language	English
Title of host publication	Proceedings of the Spring Servitization Conference 2013
Editors	Timothy S Baines, Ben Clegg, David Harrison
Place of Publication	Birmingham (UK)
Publisher	Aston University
Pages	56-61
Number of pages	6
Edition	2013
ISBN (Electronic)	978-1-9058-9998-6
Publication status	Published - 2013
Event	Spring Servitization Conference 2013 - Birmingham, United Kingdom Duration: 20 May 2013 → 21 May 2013

Conference

Conference	Spring Servitization Conference 2013
Abbreviated title	SSC 2013
Country/Territory	United Kingdom
City	Birmingham
Period	20/05/13 → 21/05/13
Other	Servitization in the multi-organisation enterprise

Bibliographical note

Keywords

servitization
product service-system
manufacturing
advanced services
through-life services

Access to Document

Leadership in high-value services for manufacturers
© Aston Business School
Final published version, 1.79 MB

https://research.aston.ac.uk/portal/en/researchoutput/proceedings-of-the-spring-servitization-conference-ssc2013%28b1d93b0e-9d1b-4e75-8747-375269350fb0%29.html

6 Conference publication
1 Edited Book

A strategy formulation process for the delivery of technology enabled service delivery systems
Redding, L. E. & Baines, T., 2013, Proceedings of the Spring Servitization Conference 2013 . Baines, T., Clegg, B. & Harrison, D. (eds.). Birmingham (UK): Aston University, p. 127-138 12 p.
Research output: Chapter in Book/Published conference output › Conference publication

Open Access
File
Leadership in high-value services for manufacturers: information and communication technologies and the delivery of advanced services
Baines, T. & Lightfoot, H., 2013, Proceedings of the Spring Servitization Conference 2013. Baines, T. S., Clegg, B. & Harrison, D. (eds.). 2013 ed. Birmingham (UK): Aston University, p. 51-56 5 p.
Research output: Chapter in Book/Published conference output › Conference publication

Open Access
File
Leadership in high-value services for manufacturers: people and the delivery of advanced services
Baines, T. & Lightfoot, H., 20 May 2013, Proceedings of the Spring Servitization Conference 2013. Baines, T., Clegg, B. & Harrison, D. (eds.). Birmingham (UK): Aston University, p. 62-69 8 p.
Research output: Chapter in Book/Published conference output › Conference publication

Open Access
File

Cite this

Lightfoot, H., & Baines, T. (2013). Leadership in high-value services for manufacturers: advanced services and their impact on vertical integration. In T. S. Baines, B. Clegg, & D. H. (Eds.), Proceedings of the Spring Servitization Conference 2013 (2013 ed., pp. 56-61). Aston University. https://research.aston.ac.uk/portal/en/researchoutput/proceedings-of-the-spring-servitization-conference-ssc2013%28b1d93b0e-9d1b-4e75-8747-375269350fb0%29.html

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abstract = "The debate about services-led competitive strategies continues to grow with much interest emerging around the differing practices between production and servitised operations. This paper contributes to this discussion byinvestigating the vertical integration practice (in particular the micro-vertical integration otherwise known as the supply chain position)of manufacturers who are successful in their adoption of servitization.Although these are preliminary findings from a longer-term research programme, through this technical note we seek to simultaneously contribute to the debate in the research community and offer guidance to practitioners exploring the consequences of servitization. Keyword: Servitization, Product-Service Systems, Through-life Services. ",

keywords = "servitization, product service-system, manufacturing, advanced services, through-life services",

author = "Howard Lightfoot and Tim Baines",

note = "{\textcopyright} Aston Business School; Spring Servitization Conference 2013, SSC 2013 ; Conference date: 20-05-2013 Through 21-05-2013",

year = "2013",

language = "English",

pages = "56--61",

editor = "Baines, {Timothy S} and Ben Clegg and {David Harrison}",

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}

Lightfoot, H & Baines, T 2013, Leadership in high-value services for manufacturers: advanced services and their impact on vertical integration. in TS Baines, B Clegg & DH (eds), Proceedings of the Spring Servitization Conference 2013. 2013 edn, Aston University, Birmingham (UK), pp. 56-61, Spring Servitization Conference 2013, Birmingham, United Kingdom, 20/05/13. <https://research.aston.ac.uk/portal/en/researchoutput/proceedings-of-the-spring-servitization-conference-ssc2013%28b1d93b0e-9d1b-4e75-8747-375269350fb0%29.html>

Leadership in high-value services for manufacturers: advanced services and their impact on vertical integration. / Lightfoot, Howard; Baines, Tim.
Proceedings of the Spring Servitization Conference 2013. ed. / Timothy S Baines; Ben Clegg; David Harrison. 2013. ed. Birmingham (UK): Aston University, 2013. p. 56-61.

Research output: Chapter in Book/Published conference output › Conference publication

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AU - Lightfoot, Howard

AU - Baines, Tim

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PY - 2013

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N2 - The debate about services-led competitive strategies continues to grow with much interest emerging around the differing practices between production and servitised operations. This paper contributes to this discussion byinvestigating the vertical integration practice (in particular the micro-vertical integration otherwise known as the supply chain position)of manufacturers who are successful in their adoption of servitization.Although these are preliminary findings from a longer-term research programme, through this technical note we seek to simultaneously contribute to the debate in the research community and offer guidance to practitioners exploring the consequences of servitization. Keyword: Servitization, Product-Service Systems, Through-life Services.

AB - The debate about services-led competitive strategies continues to grow with much interest emerging around the differing practices between production and servitised operations. This paper contributes to this discussion byinvestigating the vertical integration practice (in particular the micro-vertical integration otherwise known as the supply chain position)of manufacturers who are successful in their adoption of servitization.Although these are preliminary findings from a longer-term research programme, through this technical note we seek to simultaneously contribute to the debate in the research community and offer guidance to practitioners exploring the consequences of servitization. Keyword: Servitization, Product-Service Systems, Through-life Services.

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KW - product service-system

KW - manufacturing

KW - advanced services

KW - through-life services

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BT - Proceedings of the Spring Servitization Conference 2013

A2 - Baines, Timothy S

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CY - Birmingham (UK)

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ER -

Leadership in high-value services for manufacturers: advanced services and their impact on vertical integration

Abstract

Conference

Bibliographical note

Keywords

Access to Document

Fingerprint

Research output

A strategy formulation process for the delivery of technology enabled service delivery systems

Leadership in high-value services for manufacturers: information and communication technologies and the delivery of advanced services

Leadership in high-value services for manufacturers: people and the delivery of advanced services

Cite this