Leveraging Information Systems Outsourcing for Innovation

Marfri Gambal, Aleksandre Asatiani, Julia Kotlarsky

Research output: Chapter in Book/Published conference outputConference publication


This study is motivated by the apparent shortage of research on information systems (IS) outsourcing engagements that are leveraged for innovation on the client firm's behalf. Building on existing insights related to this managerial problem, we explore factors located within and outside the boundaries of an outsourcing engagement that shape the dynamics of the underlying innovation initiative. We are in the process of conducting a qualitative case study investigating four innovation through IS outsourcing engagements at an Austrian care home. Our preliminary findings indicate that an effective organization of IS outsourcing for innovation necessitates consideration of how engagement-specific factors and factors outside of the project may affect an initiative's innovation potential. With the framework of innovation through outsourcing, we propose an approach to capture these factors holistically.
Original languageEnglish
Title of host publicationSIGMIS-CPR 2020 - Proceedings of the 2020 Computers and People Research Conference
Number of pages2
ISBN (Electronic)978-1-4503-7130-8
Publication statusPublished - 19 Jun 2020

Publication series

NameSIGMIS-CPR 2020 - Proceedings of the 2020 Computers and People Research Conference


  • Care home
  • Case study
  • Healthcare
  • Innovation
  • Outsourcing


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