Making a journey in knowledge management strategy

John S. Edwards, Paul M. Collier, Duncan A. Shaw

Research output: Contribution to journalArticle

Abstract

This paper reports results from an ongoing project examining what managers think about knowledge management in the context of their organisation. This was done in a facilitated computerassisted group workshop environment. Here we compare the outcomes of workshops held for two relatively large UK organisations, one public sector and the other private. Our conclusions are that there are relatively few differences between the perceptions of these two groups of managers, and that these differences stem more from the stage of the knowledge management life cycle that the two organisations have reached, rather than from the difference in context between public and private sector. © iKMS & World Scientific Publishing Co.

Original languageEnglish
Pages (from-to)135-151
Number of pages17
JournalJournal of Information and Knowledge Management
Volume2
Issue number2
DOIs
Publication statusPublished - 1 Dec 2003

Bibliographical note

Electronic version of an article published as Journal of Information and Knowledge Management, 2(2), 2003, 135-151. DOI:10.1142/S0219649203000036. © World Scientific Publishing Company. http://www.worldscinet.com/jikm/02/0202/S0219649203000036.html


This paper reports results from an ongoing project examining what managers think about knowledge management in the context of their organisation. This was done in a facilitated computer-assisted group workshop environment. Here we compare the outcomes of workshops held for two relatively large UK organisations, one public sector and the other private. Our conclusions are that there are relatively few differences between the perceptions of these two groups of managers, and that these differences stem more from the stage of the knowledge management life cycle that the two organisations have reached, rather than from the difference in context between public and private sector.

Keywords

  • facilitation
  • group decision support
  • knowledge champion
  • knowledge management
  • knowledge management life cycle

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