Managing radical ICT implementation and politics: A case study of cost-efficient wireless networks

Wenshin S. Chen, David Bennett

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper analyzes a case study of wireless network implementation in a politically sensitive environment and seeks to gain practical insights for IT managers in today’s networked economy. The case evolved around an urgent decision to implement wireless networks that were a radical replacement for the existing wired network infrastructure. Although the wireless network infrastructure was well calculated as being considerably cost-efficient, inexperienced administrators and IT department failed to consult various involved stakeholders. Consequently, unintended results of wireless network implementation entangled with the cost efficiency of technology outcome and in turn undermined the objectives and achievement of the initial project plan. Drawing from social perspectives, this case study challenges traditionally dominant perspectives of technology efficiency and summarizes several lessons that could help IT managers and policy makers to better strategize ICT in general, and wireless networks in particular.
Original languageEnglish
Title of host publicationKnowledge management and innovation in advancing economies
Subtitle of host publicationproceedings of the 13th International Business Information Management Association (IBIMA) conference
EditorsKhalid S. Soliman
PublisherIBIMA
Pages575-584
Number of pages10
ISBN (Print)978-0-9821489-2-1
Publication statusPublished - 2009
Event13th International Business Information Management Association conference - Marrakesch, Morocco
Duration: 9 Nov 200910 Nov 2009

Conference

Conference13th International Business Information Management Association conference
Abbreviated titleIBIMA
CountryMorocco
CityMarrakesch
Period9/11/0910/11/09

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  • Research Output

    • 1 Conference contribution

    Cultural impact of wireless networks: emerging experiences in the healthcare sector

    Chen, W. S. & Bennett, D., 2009, Knowledge management and innovation in advancing economies: proceedings of the 13th International Business Information Management Association (IBIMA) conference. Soliman, K. S. (ed.). IBIMA, Vol. 3. p. 604-611 8 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • Cite this

    Chen, W. S., & Bennett, D. (2009). Managing radical ICT implementation and politics: A case study of cost-efficient wireless networks. In K. S. Soliman (Ed.), Knowledge management and innovation in advancing economies: proceedings of the 13th International Business Information Management Association (IBIMA) conference (pp. 575-584). IBIMA.