Managing software engineers and their knowledge

Research output: Chapter in Book/Published conference outputChapter


This chapter begins by reviewing the history of software engineering as a profession, especially the so-called software crisis and responses to it, to help focus on what it is that software engineers do. This leads into a discussion of the areas in software engineering that are problematic as a basis for considering knowledge management issues. Some of the previous work on knowledge management in software engineering is then examined, much of it not actually going under a knowledge management title, but rather “learning” or “expertise”. The chapter goes on to consider the potential for knowledge management in software engineering and the different types of knowledge management solutions and strategies that might be adopted, and it touches on the crucial importance of cultural issues. It concludes with a list of challenges that knowledge management in software engineering needs to address.
Original languageEnglish
Title of host publicationManaging software engineering knowledge
EditorsAybüke Aurum, Ross Jeffery, Claes Wohlin, Meliha Handzic
Place of PublicationBerlin (DE)
Number of pages23
ISBN (Electronic)978-3-662-05129-0
ISBN (Print)978-3-540-00370-0, 3-540-00370-3, 978-3-642-05573-7
Publication statusPublished - 1 Jul 2003


  • learning
  • knowledge management
  • software engineering
  • software process improvement
  • expertise
  • knowledge management strategy


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