Managing the impacts of wireless technology

Wenshin Chen; David Bennett

Managing the impacts of wireless technology

Wenshin Chen
, David Bennett

Operations and Service Management

Abu Dhabi University

Research output: Chapter in Book/Published conference output › Conference publication

Abstract

This paper investigates and implicates how organisations renovate their service operations and improve business productivity in the context of wireless networks and mobile technologies. Drawing from two case studies conducted in healthcare institutions situated in southwest USA, the findings suggested that wireless networks and relevant technologies evidently enhanced business productivity
and fundamentally changed service provision and, in turn, shaped or reshaped organisational images in the community. The implications reinforced the notions that technology could provide foundation for an organisation’s economic growth and that organisations’ business and IT strategies need to seriously consider aligning with this technological trend. For researchers, how organisations in different industries manoeuvre their ways around these technologies might provide interesting venues for future investigation.

Original language	English
Title of host publication	IAMOT 2010 : 19th international confereccne for the International Association of Management of Technology : March 8-11, 2010 Cairo Marriott Hotel, Cairo, Egypt
Subtitle of host publication	conference proceedings
Editors	Yasser Hosni
Publisher	Industry Committee of the International Association for Management of Technology
Number of pages	11
ISBN (Print)	0-98158-173-0, 978-0-98158-173-6
Publication status	Published - 2010
Event	19th International Conference on Management of Technology - Giza, Egypt Duration: 8 Mar 2010 → 11 Mar 2010

Conference

Conference	19th International Conference on Management of Technology
Abbreviated title	IAMOT 2010
Country/Territory	Egypt
City	Giza
Period	8/03/10 → 11/03/10
Other	Entitled “Technology as the Foundation for Economic Growth

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 8 Decent Work and Economic Growth

Keywords

wireless network
mobile technology
case study
healthcare
service
productivity

Understanding manufacturing companies' environmental decision making structures
Nunes, B., Bennett, D. & Shaw, D., 2010, IAMOT 2010 : 19th international confereccne for the International Association of Management of Technology : March 8-11, 2010 Cairo Marriott Hotel, Cairo, Egypt: conference proceedings. Hosni, Y. (ed.). Industry Committee of the International Association for Management of Technology, 18 p.
Research output: Chapter in Book/Published conference output › Chapter

Open Access
File

Cite this

Chen, Wenshin ; Bennett, David. / Managing the impacts of wireless technology. IAMOT 2010 : 19th international confereccne for the International Association of Management of Technology : March 8-11, 2010 Cairo Marriott Hotel, Cairo, Egypt: conference proceedings. editor / Yasser Hosni. Industry Committee of the International Association for Management of Technology, 2010.

@inproceedings{cd99078e6553468e8eff98cdf666da6d,

title = "Managing the impacts of wireless technology",

abstract = "This paper investigates and implicates how organisations renovate their service operations and improve business productivity in the context of wireless networks and mobile technologies. Drawing from two case studies conducted in healthcare institutions situated in southwest USA, the findings suggested that wireless networks and relevant technologies evidently enhanced business productivity and fundamentally changed service provision and, in turn, shaped or reshaped organisational images in the community. The implications reinforced the notions that technology could provide foundation for an organisation{\textquoteright}s economic growth and that organisations{\textquoteright} business and IT strategies need to seriously consider aligning with this technological trend. For researchers, how organisations in different industries manoeuvre their ways around these technologies might provide interesting venues for future investigation.",

keywords = "wireless network, mobile technology, case study, healthcare, service, productivity",

author = "Wenshin Chen and David Bennett",

year = "2010",

language = "English",

isbn = "0-98158-173-0",

editor = "Yasser Hosni",

booktitle = "IAMOT 2010 : 19th international confereccne for the International Association of Management of Technology : March 8-11, 2010 Cairo Marriott Hotel, Cairo, Egypt",

publisher = "Industry Committee of the International Association for Management of Technology",

note = "19th International Conference on Management of Technology, IAMOT 2010 ; Conference date: 08-03-2010 Through 11-03-2010",

}

Chen, W & Bennett, D 2010, Managing the impacts of wireless technology. in Y Hosni (ed.), IAMOT 2010 : 19th international confereccne for the International Association of Management of Technology : March 8-11, 2010 Cairo Marriott Hotel, Cairo, Egypt: conference proceedings. Industry Committee of the International Association for Management of Technology, 19th International Conference on Management of Technology, Giza, Egypt, 8/03/10.

Managing the impacts of wireless technology. / Chen, Wenshin; Bennett, David.
IAMOT 2010 : 19th international confereccne for the International Association of Management of Technology : March 8-11, 2010 Cairo Marriott Hotel, Cairo, Egypt: conference proceedings. ed. / Yasser Hosni. Industry Committee of the International Association for Management of Technology, 2010.

Research output: Chapter in Book/Published conference output › Conference publication

TY - GEN

T1 - Managing the impacts of wireless technology

AU - Chen, Wenshin

AU - Bennett, David

PY - 2010

Y1 - 2010

N2 - This paper investigates and implicates how organisations renovate their service operations and improve business productivity in the context of wireless networks and mobile technologies. Drawing from two case studies conducted in healthcare institutions situated in southwest USA, the findings suggested that wireless networks and relevant technologies evidently enhanced business productivity and fundamentally changed service provision and, in turn, shaped or reshaped organisational images in the community. The implications reinforced the notions that technology could provide foundation for an organisation’s economic growth and that organisations’ business and IT strategies need to seriously consider aligning with this technological trend. For researchers, how organisations in different industries manoeuvre their ways around these technologies might provide interesting venues for future investigation.

AB - This paper investigates and implicates how organisations renovate their service operations and improve business productivity in the context of wireless networks and mobile technologies. Drawing from two case studies conducted in healthcare institutions situated in southwest USA, the findings suggested that wireless networks and relevant technologies evidently enhanced business productivity and fundamentally changed service provision and, in turn, shaped or reshaped organisational images in the community. The implications reinforced the notions that technology could provide foundation for an organisation’s economic growth and that organisations’ business and IT strategies need to seriously consider aligning with this technological trend. For researchers, how organisations in different industries manoeuvre their ways around these technologies might provide interesting venues for future investigation.

KW - wireless network

KW - mobile technology

KW - case study

KW - healthcare

KW - service

KW - productivity

M3 - Conference publication

SN - 0-98158-173-0

SN - 978-0-98158-173-6

BT - IAMOT 2010 : 19th international confereccne for the International Association of Management of Technology : March 8-11, 2010 Cairo Marriott Hotel, Cairo, Egypt

A2 - Hosni, Yasser

PB - Industry Committee of the International Association for Management of Technology

T2 - 19th International Conference on Management of Technology

Y2 - 8 March 2010 through 11 March 2010

ER -

Managing the impacts of wireless technology

Abstract

Conference

UN SDGs

Keywords

Fingerprint

Research output

Understanding manufacturing companies' environmental decision making structures

Cite this