Manufacturing knowledge management strategy

D. Shaw, J.S. Edwards

Research output: Contribution to journalArticle

Abstract

The study sought to understand the components of knowledge management strategy from the perspective of staff in UK manufacturing organizations. To analyse this topic, we took an empirical approach and collaborated with two manufacturing organizations. Our main finding centres on the key components of a knowledge management strategy, and the relationships between it and manufacturing strategy and corporate strategy. Other findings include: the nature of knowledge in manufacturing organizations; the relevance of (in)formal processes; top-down and bottom-up communication; taking ownership for information processes. We also make comments on the development of action plans for better knowledge management. The implications are that, for an integrated approach to knowledge management strategy in manufacturing organizations, involvement across the organization and at all levels is necessary.

Original languageEnglish
Pages (from-to)1907-1925
Number of pages19
JournalInternational Journal of Production Research
Volume44
Issue number10
DOIs
Publication statusPublished - 15 May 2006

Fingerprint

Knowledge management
Manufacturing
Manufacturing organizations
Knowledge management strategy
Communication

Bibliographical note

This is an electronic version of an article published in Shaw, Duncan A. and Edwards, John S. (2006). Manufacturing knowledge management strategy. International Journal of Production Research, 44 (10), pp. 1907-1925. International Journal of Production Research is available online at: http://www.tandfonline.com/10.1080/00207540500431339

Keywords

  • knowledge management
  • knowledge management strategy
  • manufacturing strategy
  • operations

Cite this

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Manufacturing knowledge management strategy. / Shaw, D.; Edwards, J.S.

In: International Journal of Production Research, Vol. 44, No. 10, 15.05.2006, p. 1907-1925.

Research output: Contribution to journalArticle

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AU - Edwards, J.S.

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AB - The study sought to understand the components of knowledge management strategy from the perspective of staff in UK manufacturing organizations. To analyse this topic, we took an empirical approach and collaborated with two manufacturing organizations. Our main finding centres on the key components of a knowledge management strategy, and the relationships between it and manufacturing strategy and corporate strategy. Other findings include: the nature of knowledge in manufacturing organizations; the relevance of (in)formal processes; top-down and bottom-up communication; taking ownership for information processes. We also make comments on the development of action plans for better knowledge management. The implications are that, for an integrated approach to knowledge management strategy in manufacturing organizations, involvement across the organization and at all levels is necessary.

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