Abstract
What is the relationship between adverse working conditions and employees’ organizational citizenship behaviour (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis? To address this question, a survey of 312 front-line workers was undertaken in 62 Greek SMEs − an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring adverse working conditions. Second, we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction's mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.
| Original language | English |
|---|---|
| Pages (from-to) | 519-537 |
| Number of pages | 19 |
| Journal | British Journal of Management |
| Volume | 30 |
| Issue number | 3 |
| Early online date | 3 Nov 2017 |
| DOIs | |
| Publication status | Published - 1 Jul 2019 |
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Bibliographical note
© 2017 British Academy of Management.Keywords
- SMEs, Organizational Citizenship Behavior, Adverse Working Conditions, Job Satisfaction, Economic Crisis
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Many Hands Lighter Work? Deciphering the Relationship between Adverse Working Conditions and Organization Citizenship Behaviours in Small and Medium-sized Enterprises during a Severe Economic Crisis. / Psychogios, Alexandros; Nyfoudi, Margarita; Theodorakopoulos, Nicholas; Szamosi, Leslie T.; Prouska, Rea.
In: British Journal of Management, Vol. 30, No. 3, 01.07.2019, p. 519-537.Research output: Contribution to journal › Article
TY - JOUR
T1 - Many Hands Lighter Work? Deciphering the Relationship between Adverse Working Conditions and Organization Citizenship Behaviours in Small and Medium-sized Enterprises during a Severe Economic Crisis
AU - Psychogios, Alexandros
AU - Nyfoudi, Margarita
AU - Theodorakopoulos, Nicholas
AU - Szamosi, Leslie T.
AU - Prouska, Rea
N1 - © 2017 British Academy of Management.
PY - 2019/7/1
Y1 - 2019/7/1
N2 - What is the relationship between adverse working conditions and employees’ organizational citizenship behaviour (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis? To address this question, a survey of 312 front-line workers was undertaken in 62 Greek SMEs − an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring adverse working conditions. Second, we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction's mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.
AB - What is the relationship between adverse working conditions and employees’ organizational citizenship behaviour (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis? To address this question, a survey of 312 front-line workers was undertaken in 62 Greek SMEs − an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring adverse working conditions. Second, we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction's mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.
KW - SMEs, Organizational Citizenship Behavior, Adverse Working Conditions, Job Satisfaction, Economic Crisis
UR - http://onlinelibrary.wiley.com/doi/10.1111/1467-8551.12245/abstract
UR - http://www.scopus.com/inward/record.url?scp=85032896087&partnerID=8YFLogxK
U2 - 10.1111/1467-8551.12245
DO - 10.1111/1467-8551.12245
M3 - Article
VL - 30
SP - 519
EP - 537
JO - British Journal of Management
JF - British Journal of Management
SN - 1045-3172
IS - 3
ER -