Many Hands Lighter Work? Deciphering the Relationship between Adverse Working Conditions and Organization Citizenship Behaviours in Small and Medium-sized Enterprises during a Severe Economic Crisis

Alexandros Psychogios, Margarita Nyfoudi, Nicholas Theodorakopoulos, Leslie T. Szamosi, Rea Prouska

Research output: Contribution to journalArticle

Abstract

What is the relationship between adverse working conditions and employees’ organizational citizenship behaviour (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis? To address this question, a survey of 312 front-line workers was undertaken in 62 Greek SMEs − an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring adverse working conditions. Second, we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction's mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.

Original languageEnglish
Pages (from-to)519-537
Number of pages19
JournalBritish Journal of Management
Volume30
Issue number3
Early online date3 Nov 2017
DOIs
Publication statusPublished - 1 Jul 2019

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Economics
Industry
Personnel
Job satisfaction
Deterioration
Working conditions
Citizenship behavior
Economic crisis
Small and medium-sized enterprises
Organizational citizenship behavior
Employees
Economic downturn
Socio-economics
Human resources
Workers
Vulnerability
Economic significance

Bibliographical note

© 2017 British Academy of Management.

Keywords

  • SMEs, Organizational Citizenship Behavior, Adverse Working Conditions, Job Satisfaction, Economic Crisis

Cite this

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abstract = "What is the relationship between adverse working conditions and employees’ organizational citizenship behaviour (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis? To address this question, a survey of 312 front-line workers was undertaken in 62 Greek SMEs − an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring adverse working conditions. Second, we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction's mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.",
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Many Hands Lighter Work? Deciphering the Relationship between Adverse Working Conditions and Organization Citizenship Behaviours in Small and Medium-sized Enterprises during a Severe Economic Crisis. / Psychogios, Alexandros; Nyfoudi, Margarita; Theodorakopoulos, Nicholas; Szamosi, Leslie T.; Prouska, Rea.

In: British Journal of Management, Vol. 30, No. 3, 01.07.2019, p. 519-537.

Research output: Contribution to journalArticle

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