Mapping group knowledge

Duncan Shaw

doi:10.4018/978-1-59904-931-1.ch102

Mapping group knowledge

Duncan Shaw^*

^*Corresponding author for this work

Operations and Service Management

Research output: Chapter in Book/Published conference output › Entry for encyclopedia/dictionary

5 Citations (Scopus)

Abstract

During group meetings it is often difficult for participants to effectively: share their knowledge to inform the outcome; acquire new knowledge from others to broaden and/or deepen their understanding; utilise all available knowledge to design an outcome; and record (to retain) the rationale behind the outcome to inform future activities. These are difficult because, for example: only one person can share knowledge at once which challenges effective sharing; information overload makes acquisition problematic and can marginalize important knowledge; and intense dialog of conflicting views makes recording more complex.

Original language	English
Title of host publication	Encyclopedia of knowledge management
Editors	David Schwartz, Dov Te'eni
Publisher	IGI Global
Pages	1072-1081
Number of pages	10
Volume	1
Edition	2nd
ISBN (Electronic)	978-1-5990-4932-8
ISBN (Print)	978-1-5990-493-1-1
DOIs	https://doi.org/10.4018/978-1-59904-931-1.ch102
Publication status	Published - Dec 2010

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10.4018/978-1-59904-931-1.ch102

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Mapping group knowledge

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