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Mining voices from self-expressed messages on social-media: Diagnostics of mental distress during COVID-19

  • Rahul Kumar
  • , Shubhadeep Mukherjee
  • , Tsan Ming Choi*
  • , Lalitha Dhamotharan
  • *Corresponding author for this work
  • Indian Institute of Management (IIM) Sambalpur
  • College of Management
  • University of Exeter Business School

Research output: Contribution to journalArticlepeer-review

38   Link opens in a new tab Citations (SciVal)

Abstract

The COVID-19 pandemic has had a severe impact on mankind, causing physical suffering and deaths across the globe. Even those who have not contracted the virus have experienced its far-reaching impacts, particularly on their mental health. The increased incidences of psychological problems, anxiety associated with the infection, social restrictions, economic downturn, etc., are likely to aggravate with the virus spread and leave a longer impact on humankind. These reasons in aggregation have raised concerns on mental health and created a need to identify novel precursors of depression and suicidal tendencies during COVID-19. Identifying factors affecting mental health and causing suicidal ideation is of paramount importance for timely intervention and suicide prevention. This study, thus, bridges this gap by utilizing computational intelligence and Natural Language Processing (NLP) to unveil the factors underlying mental health issues. We observed that the pandemic and subsequent lockdown anxiety emerged as significant factors leading to poor mental health outcomes after the onset of COVID-19. Consistent with previous works, we found that psychological disorders have remained pre-eminent. Interestingly, financial burden was found to cause suicidal ideation before the pandemic, while it led to higher odds of depressive (non-suicidal) thoughts for individuals who lost their jobs. This study offers significant implications for health policy makers, governments, psychiatric practitioners, and psychologists.

Original languageEnglish
Article number113792
JournalDecision Support Systems
Volume162
Early online date6 May 2022
DOIs
Publication statusPublished - Nov 2022

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

Keywords

  • COVID-19
  • Depression
  • Mental health
  • Natural language processing
  • Pandemic
  • Social-media
  • Suicidal ideation

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