, De Kervenoael, R.
, Canning, C.
& Hallsworth, A.
, Proceedings of the 17th International EIRASS Conference on Recent Advances in Retailing and Services Science, July 2-5, 2010, Istanbul, Turkey.
Timmermanns, H. (ed.). European Institute of Retailing and Services Studies
Research output: Chapter in Book/Published conference output › Conference publication