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Narrative practices in debt collection encounters
Leigh Harrington
Aston Institute for Forensic Linguistics
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peer-review
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Arts & Humanities
Alignment
17%
Collectors
61%
Credit
57%
Debt
74%
Discourse
18%
Interaction
11%
Lay
49%
Orient
20%
Responsibility
14%
Small Stories
33%
Stance
16%
Telephone
20%
Social Sciences
credit
65%
discourse
13%
indebtedness
100%
interaction
12%
narrative
62%
responsibility
13%
telephone
23%