Prediction of Customer Churn Behavior in the Telecommunication Industry Using Machine Learning Models
- Victor Chang*
- , Karl Hall
- , Qianwen Ariel Xu
- , Folakemi Ololade Amao
- , Meghana Ashok Ganatra
- , Vladlena Benson
*Corresponding author for this work
- School of Computing, Engineering and Digital Technologies, Teesside University, Middlesbrough TS1 3BX, UK; (F.O.A.)
- Aston Business School
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