TY - CHAP
T1 - Preface
AU - Oshri, Ilan
AU - Willcocks, Leslie P.
A2 - Kotlarsky, Julia
A2 - Kotlarsky , Julia
A2 - Oshri, Ilan
A2 - Willcocks, Leslie P.
PY - 2012
Y1 - 2012
N2 - This edited book is intended for use by students, academics and practitioners who take interest in the outsourcing and offshoring of information technology and business services and processes. The book offers a review of the key topics in outsourcing and offshoring, populated with practical frameworks that serve as a tool kit for practitioners, academics and students. The range of topics covered in this book is wide and diverse, and represents both client and supplier perspectives on sourcing of global services. Various aspects related to the decision making process (e.g., asset transfer), learning mechanisms and organizational practices for managing outsourcing relationships are discussed in great depth.Contemporary sourcing models, including cloud services, are examined. Clientdependency on the outsourcing provider, and social aspects, such as identity,are discussed in detail. Furthermore, resistance in outsourcing and failures areinvestigated to derive lessons as to how to avoid them and improve efficiencyin outsourcing. Topics discussed in this book combine theoretical and practicalinsights regarding challenges that both clients and vendors face. Case studiesfrom client and vendor organizations are used extensively throughout the book.Last but not least, the book examines current and future trends in outsourcing and offshoring, placing particular attention on the centrality of innovation in sourcing arrangements, and how innovation can be realized in outsourcing.The book is based on a vast empirical base brought together through years of extensive research by leading researchers in information systems, strategic management and operations.
AB - This edited book is intended for use by students, academics and practitioners who take interest in the outsourcing and offshoring of information technology and business services and processes. The book offers a review of the key topics in outsourcing and offshoring, populated with practical frameworks that serve as a tool kit for practitioners, academics and students. The range of topics covered in this book is wide and diverse, and represents both client and supplier perspectives on sourcing of global services. Various aspects related to the decision making process (e.g., asset transfer), learning mechanisms and organizational practices for managing outsourcing relationships are discussed in great depth.Contemporary sourcing models, including cloud services, are examined. Clientdependency on the outsourcing provider, and social aspects, such as identity,are discussed in detail. Furthermore, resistance in outsourcing and failures areinvestigated to derive lessons as to how to avoid them and improve efficiencyin outsourcing. Topics discussed in this book combine theoretical and practicalinsights regarding challenges that both clients and vendors face. Case studiesfrom client and vendor organizations are used extensively throughout the book.Last but not least, the book examines current and future trends in outsourcing and offshoring, placing particular attention on the centrality of innovation in sourcing arrangements, and how innovation can be realized in outsourcing.The book is based on a vast empirical base brought together through years of extensive research by leading researchers in information systems, strategic management and operations.
UR - http://www.scopus.com/inward/record.url?scp=84868257396&partnerID=8YFLogxK
UR - http://link.springer.com/book/10.1007/978-3-642-33920-2
U2 - 10.1007/978-3-642-33920-2
DO - 10.1007/978-3-642-33920-2
M3 - Chapter (peer-reviewed)
AN - SCOPUS:84868257396
SN - 978-3-642-33919-6
T3 - Lecture notes in business information processing
SP - I
BT - The dynamics of global sourcing : perspectives and practices
PB - Springer
CY - Berlin (DE)
T2 - 6th Workshop on The Dynamics of Global Sourcing, Perspectives and Practices, 2012
Y2 - 12 March 2012 through 15 March 2012
ER -