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Public Service Operations Management: A research handbook
Zoe Radnor
*
, Nicola Bateman
, Ann Esain
, Maneesh Kumar
, Sharon Williams
, David M. Upton
*
Corresponding author for this work
College of Business and Social Sciences
Loughborough University
Cardiff Metropolitan University
University College of Swansea
Research output
:
Book/Report
›
Edited Book
4
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Citations (Scopus)
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Dive into the research topics of 'Public Service Operations Management: A research handbook'. Together they form a unique fingerprint.
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Keyphrases
Public Services
100%
Service Operations Management
100%
Government Departments
25%
Public Policy
25%
Operations Managers
25%
Quality of Service
25%
Planning System
25%
Service Operations
25%
Operations Management
25%
Politicians
25%
Management Knowledge
25%
Executive
25%
Increased Demand
25%
Educators
25%
Existing Knowledge
25%
Service Delivery
25%
Contextual Factors
25%
Operational Improvement
25%
Six Sigma
25%
Policy Managers
25%
Executive Directors
25%
Public Funding
25%
Public Management
25%
Management Services
25%
Management Policy
25%
Health Services Management
25%
Policy Studies
25%
Service Environment
25%
Improvement Practice
25%
Lean Thinking
25%
Advanced Students
25%
Social Sciences
Operations Management
100%
Service Operations
100%
Public Utilities
100%
Total Quality Management
25%
Quality of Service
25%
Public Management
25%
Contextual Factor
25%
Government Departments
25%
Six Sigma
25%
Planning Methods
25%
Services Management
25%
Policy Studies
25%
Health Service
25%
Operation Manager
25%
Computer Science
Quality Management
100%
Research Agenda
50%
Quality of Service
50%
Enterprise Resource Planning
50%
Public Management
50%
Systems Planning
50%
Service Management
50%
Research Knowledge
50%