Relationship characteristics within the supply chain of small and medium-sized construction enterprises in Thailand

Prasanta K. Dey, William Ho, Chotchai Charoenngam, Watcharapong Deewong

Research output: Contribution to journalArticle

Abstract

The Small and Medium-sized construction Enterprises (construction SMEs) in Thailand face challenges like high fragmented structure and low productivity. Many industries improved their business performance using the supply chain integration. This research was conducted by interviewing 14 small and medium Thai building contractors to understand the features and relationship characteristics of the supply chain of construction SMEs. The study reveals that the linkages between the small and medium general contractors and other supply chain members are based on personal trust rather than contract laws, there is no systematic procedure to manage the relationship with clients during the project execution, and social connections help to maintain long-term relationship with clients. Based on the working behaviour and commitment to long-term relationship, six forms of relationship with supply side members are proposed. Finally, improvement measures for the supply chain integration of the construction SMEs in Thailand are presented.
Original languageEnglish
Pages (from-to)102-118
Number of pages17
JournalInternational Journal of Manufacturing Technology and Management
Volume15
Issue number1
DOIs
Publication statusPublished - May 2008

Fingerprint

Supply chains
Contractors
Industry
Productivity
Supply chain
Construction enterprise
Small and medium-sized enterprises
Thailand
Long-term relationships
Supply chain integration
Linkage
Contracts and law
Supply side
Business performance
Interviewing

Keywords

  • construction SMEs
  • small and medium-sized enterprises
  • supply chain management
  • SCM
  • Thailand
  • supply chain integration
  • supplier relationships

Cite this

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abstract = "The Small and Medium-sized construction Enterprises (construction SMEs) in Thailand face challenges like high fragmented structure and low productivity. Many industries improved their business performance using the supply chain integration. This research was conducted by interviewing 14 small and medium Thai building contractors to understand the features and relationship characteristics of the supply chain of construction SMEs. The study reveals that the linkages between the small and medium general contractors and other supply chain members are based on personal trust rather than contract laws, there is no systematic procedure to manage the relationship with clients during the project execution, and social connections help to maintain long-term relationship with clients. Based on the working behaviour and commitment to long-term relationship, six forms of relationship with supply side members are proposed. Finally, improvement measures for the supply chain integration of the construction SMEs in Thailand are presented.",
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Relationship characteristics within the supply chain of small and medium-sized construction enterprises in Thailand. / Dey, Prasanta K.; Ho, William; Charoenngam, Chotchai; Deewong, Watcharapong.

In: International Journal of Manufacturing Technology and Management, Vol. 15, No. 1, 05.2008, p. 102-118.

Research output: Contribution to journalArticle

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