RFID integrated systems in libraries: extending TAM model for empirically examining the use

Kawaljeet Kapoor, Yogesh Kumar Dwivedi, Niall C. Piercy, Banita Lal, Vishanth Weerakkody

Research output: Contribution to journalArticle

Abstract

Purpose
The available literature suggest that the research on radio frequency identification (RFID)-related issues is largely concentrated on technical, organizational and implementation aspects, and comparatively lesser attention has been invested in understanding the use aspect of such library management systems. The purpose of this paper is to gain an understanding into the factors that influence the use of RFID systems in the library context by empirically testing the relevant constructs from the extended technology acceptance model (TAM).

Design/methodology/approach
A questionnaire-based survey approach was employed for collecting the relevant data from 197 respondents. The respondents were the active users of a RFID-based library system.

Findings
Findings from this study suggested that perceived usefulness and system quality positively influence the user attitude, and user attitude and system quality significantly influence the use of the RFID services. The paper concludes with outlining the salient points, limitations, and future research directions.

Originality/value
The paper evaluates the role of a set of innovation attributes on the acceptance of RFID integrated systems in libraries. Owing to the scant literature availability in empirical investigations on adoption of RFID systems in libraries, the findings from this paper add value to the existing literature in this field, and also to the literature on the TAM model, with the empirical findings being of use to the aspirant libraries looking toward integrating RFID enabled systems.
Original languageEnglish
Pages (from-to)731-758
JournalJournal of Enterprise Information Management
Volume27
Issue number6
DOIs
Publication statusPublished - 7 Oct 2014

Fingerprint

Radio frequency identification (RFID)
Technology acceptance model
Integrated system
Radio frequency identification
Innovation
Availability
Testing

Cite this

Kapoor, Kawaljeet ; Dwivedi, Yogesh Kumar ; Piercy, Niall C. ; Lal, Banita ; Weerakkody, Vishanth. / RFID integrated systems in libraries: extending TAM model for empirically examining the use. In: Journal of Enterprise Information Management. 2014 ; Vol. 27, No. 6. pp. 731-758.
@article{e414609cbef0432984436e8c97fe76fc,
title = "RFID integrated systems in libraries: extending TAM model for empirically examining the use",
abstract = "PurposeThe available literature suggest that the research on radio frequency identification (RFID)-related issues is largely concentrated on technical, organizational and implementation aspects, and comparatively lesser attention has been invested in understanding the use aspect of such library management systems. The purpose of this paper is to gain an understanding into the factors that influence the use of RFID systems in the library context by empirically testing the relevant constructs from the extended technology acceptance model (TAM).Design/methodology/approachA questionnaire-based survey approach was employed for collecting the relevant data from 197 respondents. The respondents were the active users of a RFID-based library system.FindingsFindings from this study suggested that perceived usefulness and system quality positively influence the user attitude, and user attitude and system quality significantly influence the use of the RFID services. The paper concludes with outlining the salient points, limitations, and future research directions.Originality/valueThe paper evaluates the role of a set of innovation attributes on the acceptance of RFID integrated systems in libraries. Owing to the scant literature availability in empirical investigations on adoption of RFID systems in libraries, the findings from this paper add value to the existing literature in this field, and also to the literature on the TAM model, with the empirical findings being of use to the aspirant libraries looking toward integrating RFID enabled systems.",
author = "Kawaljeet Kapoor and Dwivedi, {Yogesh Kumar} and Piercy, {Niall C.} and Banita Lal and Vishanth Weerakkody",
year = "2014",
month = "10",
day = "7",
doi = "10.1108/JEIM-10-2013-0079",
language = "English",
volume = "27",
pages = "731--758",
journal = "Journal of Enterprise Information Management",
issn = "1741-0398",
publisher = "Emerald Group Publishing Ltd.",
number = "6",

}

RFID integrated systems in libraries: extending TAM model for empirically examining the use. / Kapoor, Kawaljeet; Dwivedi, Yogesh Kumar; Piercy, Niall C.; Lal, Banita; Weerakkody, Vishanth.

In: Journal of Enterprise Information Management, Vol. 27, No. 6, 07.10.2014, p. 731-758.

Research output: Contribution to journalArticle

TY - JOUR

T1 - RFID integrated systems in libraries: extending TAM model for empirically examining the use

AU - Kapoor, Kawaljeet

AU - Dwivedi, Yogesh Kumar

AU - Piercy, Niall C.

AU - Lal, Banita

AU - Weerakkody, Vishanth

PY - 2014/10/7

Y1 - 2014/10/7

N2 - PurposeThe available literature suggest that the research on radio frequency identification (RFID)-related issues is largely concentrated on technical, organizational and implementation aspects, and comparatively lesser attention has been invested in understanding the use aspect of such library management systems. The purpose of this paper is to gain an understanding into the factors that influence the use of RFID systems in the library context by empirically testing the relevant constructs from the extended technology acceptance model (TAM).Design/methodology/approachA questionnaire-based survey approach was employed for collecting the relevant data from 197 respondents. The respondents were the active users of a RFID-based library system.FindingsFindings from this study suggested that perceived usefulness and system quality positively influence the user attitude, and user attitude and system quality significantly influence the use of the RFID services. The paper concludes with outlining the salient points, limitations, and future research directions.Originality/valueThe paper evaluates the role of a set of innovation attributes on the acceptance of RFID integrated systems in libraries. Owing to the scant literature availability in empirical investigations on adoption of RFID systems in libraries, the findings from this paper add value to the existing literature in this field, and also to the literature on the TAM model, with the empirical findings being of use to the aspirant libraries looking toward integrating RFID enabled systems.

AB - PurposeThe available literature suggest that the research on radio frequency identification (RFID)-related issues is largely concentrated on technical, organizational and implementation aspects, and comparatively lesser attention has been invested in understanding the use aspect of such library management systems. The purpose of this paper is to gain an understanding into the factors that influence the use of RFID systems in the library context by empirically testing the relevant constructs from the extended technology acceptance model (TAM).Design/methodology/approachA questionnaire-based survey approach was employed for collecting the relevant data from 197 respondents. The respondents were the active users of a RFID-based library system.FindingsFindings from this study suggested that perceived usefulness and system quality positively influence the user attitude, and user attitude and system quality significantly influence the use of the RFID services. The paper concludes with outlining the salient points, limitations, and future research directions.Originality/valueThe paper evaluates the role of a set of innovation attributes on the acceptance of RFID integrated systems in libraries. Owing to the scant literature availability in empirical investigations on adoption of RFID systems in libraries, the findings from this paper add value to the existing literature in this field, and also to the literature on the TAM model, with the empirical findings being of use to the aspirant libraries looking toward integrating RFID enabled systems.

UR - https://www.emerald.com/insight/content/doi/10.1108/JEIM-10-2013-0079/full/html

U2 - 10.1108/JEIM-10-2013-0079

DO - 10.1108/JEIM-10-2013-0079

M3 - Article

VL - 27

SP - 731

EP - 758

JO - Journal of Enterprise Information Management

JF - Journal of Enterprise Information Management

SN - 1741-0398

IS - 6

ER -