Risk management in enterprise resource planning implementation: a new risk assessment framework

Prasanta K. Dey, Ben Clegg, Walid Cheffi

Research output: Contribution to journalArticle

Abstract

Enterprise resource planning (ERP) projects are risky. But if they are implemented appropriately, they can provide competitive advantage to organisations. Therefore, ERP implementation has become one of the most critical aspects of today's information management research. The main purpose of this article is to describe a new ERP risk assessment framework (RAF) that can be used to increase the success of ERP implementation. In this article, through a case study based in a leading UK-based energy service provider, we demonstrate the new RAF, which has been shown to help identify and mitigate risks in ERP implementation. In contrast to other research, this RAF identifies risks hierarchically in external engagement, programme management, work stream and work package levels across technical, schedule, operational, business and organisational categories. This not only helped to develop responses to mitigate risks but also facilitates on-going risk control.

Original languageEnglish
Pages (from-to)1-14
Number of pages14
JournalProduction Planning and Control
Volume24
Issue number1
Early online date8 Jul 2011
DOIs
Publication statusPublished - 2013

Bibliographical note

This is an Author's Accepted Manuscript of an article published in Dey, P. K., Clegg, B., & Cheffi, W. (2013). Risk management in enterprise resource planning implementation: a new risk assessment framework. Production planning and control, 24(1), 1-14. Production planning and control 2013 © Taylor & Francis, available online at: http://www.tandfonline.com/ http://www.tandfonline.com/10.1080/09537287.2011.597038

Keywords

  • ERP projects
  • implementation
  • risk management
  • organisational transformation

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