Searching for lean white-collar workers

Tim S. Baines; Richard Greenough; John M. Kay

Searching for lean white-collar workers

Tim S. Baines, Richard Greenough, John M. Kay

Operations & Information Management

Research output: Unpublished contribution to conference › Unpublished Conference Paper

Abstract

The purpose of this research has been to investigate the extent to which Lean techniques have been applied to indirect or White Collar activities within manufacturing operations. The work has been based on a systematic review of the literature and six UK based case studies. Both are described in the paper. The findings from this work include, for example, that there are few reports off the application of Lean in this context. The more substantive papers focus on NPI and Project Management, where as, Support and ‘Front Office’ activities are covered only briefly in ‘trade journal’ articles. These do demonstrate that Lean techniques can be applied successfully to non-production related activities, and there are significant opportunities for work in this area. However, the definition of Lean is evolving and practitioners do not share a common understanding of terminology. This may undermine their accuracy when reporting the application of Lean techniques.

Original language	English
Publication status	Unpublished - 2006
Event	17th Annual Conference of the Production and Operations Management Society - Boston, United States Duration: 28 Apr 2006 → 1 May 2006

Conference

Conference	17th Annual Conference of the Production and Operations Management Society
Abbreviated title	POM 2006
Country/Territory	United States
City	Boston
Period	28/04/06 → 1/05/06

1 Unpublished Conference Paper

Sustaining UK aerospace operations
Baines, T. S., Greenough, R. & Lightfoot, H., 2006, (Unpublished).
Research output: Unpublished contribution to conference › Unpublished Conference Paper

Cite this

@conference{223ba45cb75947b5993b2460383ce1b3,

title = "Searching for lean white-collar workers",

abstract = "The purpose of this research has been to investigate the extent to which Lean techniques have been applied to indirect or White Collar activities within manufacturing operations. The work has been based on a systematic review of the literature and six UK based case studies. Both are described in the paper. The findings from this work include, for example, that there are few reports off the application of Lean in this context. The more substantive papers focus on NPI and Project Management, where as, Support and {\textquoteleft}Front Office{\textquoteright} activities are covered only briefly in {\textquoteleft}trade journal{\textquoteright} articles. These do demonstrate that Lean techniques can be applied successfully to non-production related activities, and there are significant opportunities for work in this area. However, the definition of Lean is evolving and practitioners do not share a common understanding of terminology. This may undermine their accuracy when reporting the application of Lean techniques. ",

author = "Baines, {Tim S.} and Richard Greenough and Kay, {John M.}",

year = "2006",

language = "English",

note = "17th Annual Conference of the Production and Operations Management Society, POM 2006 ; Conference date: 28-04-2006 Through 01-05-2006",

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TY - CONF

T1 - Searching for lean white-collar workers

AU - Baines, Tim S.

AU - Greenough, Richard

AU - Kay, John M.

PY - 2006

Y1 - 2006

N2 - The purpose of this research has been to investigate the extent to which Lean techniques have been applied to indirect or White Collar activities within manufacturing operations. The work has been based on a systematic review of the literature and six UK based case studies. Both are described in the paper. The findings from this work include, for example, that there are few reports off the application of Lean in this context. The more substantive papers focus on NPI and Project Management, where as, Support and ‘Front Office’ activities are covered only briefly in ‘trade journal’ articles. These do demonstrate that Lean techniques can be applied successfully to non-production related activities, and there are significant opportunities for work in this area. However, the definition of Lean is evolving and practitioners do not share a common understanding of terminology. This may undermine their accuracy when reporting the application of Lean techniques.

AB - The purpose of this research has been to investigate the extent to which Lean techniques have been applied to indirect or White Collar activities within manufacturing operations. The work has been based on a systematic review of the literature and six UK based case studies. Both are described in the paper. The findings from this work include, for example, that there are few reports off the application of Lean in this context. The more substantive papers focus on NPI and Project Management, where as, Support and ‘Front Office’ activities are covered only briefly in ‘trade journal’ articles. These do demonstrate that Lean techniques can be applied successfully to non-production related activities, and there are significant opportunities for work in this area. However, the definition of Lean is evolving and practitioners do not share a common understanding of terminology. This may undermine their accuracy when reporting the application of Lean techniques.

M3 - Unpublished Conference Paper

T2 - 17th Annual Conference of the Production and Operations Management Society

Y2 - 28 April 2006 through 1 May 2006

ER -

Searching for lean white-collar workers

Abstract

Conference

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Research output

Sustaining UK aerospace operations

Cite this