Searching for lean white-collar workers

Tim S. Baines, Richard Greenough, John M. Kay

Research output: Contribution to conferencePaper

Abstract

The purpose of this research has been to investigate the extent to which Lean techniques have been applied to indirect or White Collar activities within manufacturing operations. The work has been based on a systematic review of the literature and six UK based case studies. Both are described in the paper. The findings from this work include, for example, that there are few reports off the application of Lean in this context. The more substantive papers focus on NPI and Project Management, where as, Support and ‘Front Office’ activities are covered only briefly in ‘trade journal’ articles. These do demonstrate that Lean techniques can be applied successfully to non-production related activities, and there are significant opportunities for work in this area. However, the definition of Lean is evolving and practitioners do not share a common understanding of terminology. This may undermine their accuracy when reporting the application of Lean techniques.
Original languageEnglish
Publication statusUnpublished - 2006
Event17th Annual Conference of the Production and Operations Management Society - Boston, United States
Duration: 28 Apr 20061 May 2006

Conference

Conference17th Annual Conference of the Production and Operations Management Society
Abbreviated titlePOM 2006
CountryUnited States
CityBoston
Period28/04/061/05/06

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  • Research Output

    Sustaining UK aerospace operations

    Baines, T. S., Greenough, R. & Lightfoot, H., 2006, (Unpublished).

    Research output: Contribution to conferencePaper

  • Cite this

    Baines, T. S., Greenough, R., & Kay, J. M. (2006). Searching for lean white-collar workers. Paper presented at 17th Annual Conference of the Production and Operations Management Society, Boston, United States.