Servitization in the aircraft industry: Understanding advanced services and the implications of their delivery

Tim Baines; Howard Lightfoot

doi:10.1007/978-3-319-06935-7-3

Servitization in the aircraft industry: Understanding advanced services and the implications of their delivery

Tim Baines^*, Howard Lightfoot

^*Corresponding author for this work

Operations & Information Management

Research output: Chapter in Book/Published conference output › Chapter

Abstract

The aircraft industry is relatively advanced in the adoption of servitization. The history of power-by-the-hour, for example, can be traced to the practices of Bristol Sidley in the 1960s. The extent of this adoption has helped to give an insight into how servitization affects the organisational structure, polices and processes of a manufacturer. In particular, what it takes for a manufacturer and its suppliers to successfully deliver advanced services such as power-by-the hour. The purpose of this chapter is therefore to describe a typical advanced service, and to highlight the challenges that supporting this model poses for a conventional manufacturing enterprise.

Original language	English
Title of host publication	Servitization in Industry
Editors	G. Lay
Publisher	Springer
Pages	45-54
Number of pages	10
Volume	9783319069357
ISBN (Electronic)	9783319069357
ISBN (Print)	9783319069340
DOIs	https://doi.org/10.1007/978-3-319-06935-7-3
Publication status	Published - 1 Apr 2014

Access to Document

10.1007/978-3-319-06935-7-3

Cite this

@inbook{b5767517c481417293d47d99c6abbb2b,

title = "Servitization in the aircraft industry: Understanding advanced services and the implications of their delivery",

abstract = "The aircraft industry is relatively advanced in the adoption of servitization. The history of power-by-the-hour, for example, can be traced to the practices of Bristol Sidley in the 1960s. The extent of this adoption has helped to give an insight into how servitization affects the organisational structure, polices and processes of a manufacturer. In particular, what it takes for a manufacturer and its suppliers to successfully deliver advanced services such as power-by-the hour. The purpose of this chapter is therefore to describe a typical advanced service, and to highlight the challenges that supporting this model poses for a conventional manufacturing enterprise.",

author = "Tim Baines and Howard Lightfoot",

year = "2014",

month = apr,

day = "1",

doi = "10.1007/978-3-319-06935-7-3",

language = "English",

isbn = "9783319069340",

volume = "9783319069357",

pages = "45--54",

editor = "G. Lay",

booktitle = "Servitization in Industry",

publisher = "Springer",

address = "Germany",

}

TY - CHAP

T1 - Servitization in the aircraft industry

T2 - Understanding advanced services and the implications of their delivery

AU - Baines, Tim

AU - Lightfoot, Howard

PY - 2014/4/1

Y1 - 2014/4/1

N2 - The aircraft industry is relatively advanced in the adoption of servitization. The history of power-by-the-hour, for example, can be traced to the practices of Bristol Sidley in the 1960s. The extent of this adoption has helped to give an insight into how servitization affects the organisational structure, polices and processes of a manufacturer. In particular, what it takes for a manufacturer and its suppliers to successfully deliver advanced services such as power-by-the hour. The purpose of this chapter is therefore to describe a typical advanced service, and to highlight the challenges that supporting this model poses for a conventional manufacturing enterprise.

AB - The aircraft industry is relatively advanced in the adoption of servitization. The history of power-by-the-hour, for example, can be traced to the practices of Bristol Sidley in the 1960s. The extent of this adoption has helped to give an insight into how servitization affects the organisational structure, polices and processes of a manufacturer. In particular, what it takes for a manufacturer and its suppliers to successfully deliver advanced services such as power-by-the hour. The purpose of this chapter is therefore to describe a typical advanced service, and to highlight the challenges that supporting this model poses for a conventional manufacturing enterprise.

UR - http://www.scopus.com/inward/record.url?scp=84930699872&partnerID=8YFLogxK

UR - https://link.springer.com/chapter/10.1007/978-3-319-06935-7_3

U2 - 10.1007/978-3-319-06935-7-3

DO - 10.1007/978-3-319-06935-7-3

M3 - Chapter

AN - SCOPUS:84930699872

SN - 9783319069340

VL - 9783319069357

SP - 45

EP - 54

BT - Servitization in Industry

A2 - Lay, G.

PB - Springer

ER -

Servitization in the aircraft industry: Understanding advanced services and the implications of their delivery

Abstract

Access to Document

Other files and links

Fingerprint

Cite this