Servitization transformation: drivers, benefit and barriers

Tim Baines; Victor G. Shi

Servitization transformation: drivers, benefit and barriers

Tim Baines, Victor G. Shi

University of Sheffield

Research output: Chapter in Book/Published conference output › Conference publication

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Abstract

The study described in this paper has set out to build the evidence base underpinning servitization transformation. We applied a Delphi research methodology from 33 senior executives, in 28 different sized organisations, from a cross section of British industry. Our findings focus on servitization: (1) drivers, (2) benefit (3) barriers. The four findings are presented to contribute to our understanding of the transformation processes that manufacturers to compete through servitization.

Original language	English
Title of host publication	Growth through servitization
Subtitle of host publication	drivers, enablers, processes and impact (SSC2014) : proceedings of the Spring Servitization Conference
Editors	Tim Baines, Ben Clegg, David Harrison
Place of Publication	Birmingham (UK)
Publisher	Aston University
Pages	34-39
Number of pages	6
ISBN (Print)	978-1-85449-472-6
Publication status	Published - May 2014
Event	Spring Servitization Conference 2014 - Aston University, Birmingham, United Kingdom Duration: 2 May 2014 → 14 May 2014

Conference

Conference	Spring Servitization Conference 2014
Abbreviated title	SSC2014
Country/Territory	United Kingdom
City	Birmingham
Period	2/05/14 → 14/05/14

Bibliographical note

Access to Document

Servitization transformation
© Aston Business School
Final published version, 929 KB

4 Conference publication
1 Edited Book

Gamification: using gaming mechanics to promote a business
Petridis, P., Baines, T., Lightfoot, H. & Shi, V. G., May 2014, Growth through servitization: drivers, enablers, processes and impact (SSC2014) : proceedings of the Spring Servitization Conference. Baines, T., Clegg, B. & Harrison, D. (eds.). Birmingham (UK): Aston University, p. 166-172 7 p.
Research output: Chapter in Book/Published conference output › Conference publication

Open Access
File
Gamification for servitization
Shi, V. G., Petridis, P., Baines, T. & Lightfoot, H., May 2014, Growth through servitization: drivers, enablers, processes and impact (SSC2014) : proceedings of the Spring Servitization Conference. Baines, T., Clegg, B. & Harrison, D. (eds.). Birmingham (UK): Aston University, p. 159-165 7 p.
Research output: Chapter in Book/Published conference output › Conference publication

Open Access
File
Growth through servitization: drivers, enablers, processes and impact (SSC2014)
Baines, T. (Editor), Clegg, B. (Editor) & Harrison, D. (Editor), May 2014, Birmingham (UK): Aston University. 204 p.
Research output: Book/Report › Edited Book

Open Access
File

Cite this

@inproceedings{d8b12da67cd14e289fdeb5ae4deb4ccb,

title = "Servitization transformation: drivers, benefit and barriers",

abstract = "The study described in this paper has set out to build the evidence base underpinning servitization transformation. We applied a Delphi research methodology from 33 senior executives, in 28 different sized organisations, from a cross section of British industry. Our findings focus on servitization: (1) drivers, (2) benefit (3) barriers. The four findings are presented to contribute to our understanding of the transformation processes that manufacturers to compete through servitization.",

author = "Tim Baines and Shi, {Victor G.}",

note = "{\textcopyright} Aston Business School; Spring Servitization Conference 2014, SSC2014 ; Conference date: 02-05-2014 Through 14-05-2014",

year = "2014",

month = may,

language = "English",

isbn = "978-1-85449-472-6",

pages = "34--39",

editor = "Tim Baines and Ben Clegg and David Harrison",

booktitle = "Growth through servitization",

publisher = "Aston University",

}

Baines, T & Shi, VG 2014, Servitization transformation: drivers, benefit and barriers. in T Baines, B Clegg & D Harrison (eds), Growth through servitization: drivers, enablers, processes and impact (SSC2014) : proceedings of the Spring Servitization Conference. Aston University, Birmingham (UK), pp. 34-39, Spring Servitization Conference 2014, Birmingham, United Kingdom, 2/05/14.

Servitization transformation: drivers, benefit and barriers. / Baines, Tim; Shi, Victor G.
Growth through servitization: drivers, enablers, processes and impact (SSC2014) : proceedings of the Spring Servitization Conference. ed. / Tim Baines; Ben Clegg; David Harrison. Birmingham (UK): Aston University, 2014. p. 34-39.

Research output: Chapter in Book/Published conference output › Conference publication

TY - GEN

T1 - Servitization transformation

T2 - Spring Servitization Conference 2014

AU - Baines, Tim

AU - Shi, Victor G.

PY - 2014/5

Y1 - 2014/5

N2 - The study described in this paper has set out to build the evidence base underpinning servitization transformation. We applied a Delphi research methodology from 33 senior executives, in 28 different sized organisations, from a cross section of British industry. Our findings focus on servitization: (1) drivers, (2) benefit (3) barriers. The four findings are presented to contribute to our understanding of the transformation processes that manufacturers to compete through servitization.

AB - The study described in this paper has set out to build the evidence base underpinning servitization transformation. We applied a Delphi research methodology from 33 senior executives, in 28 different sized organisations, from a cross section of British industry. Our findings focus on servitization: (1) drivers, (2) benefit (3) barriers. The four findings are presented to contribute to our understanding of the transformation processes that manufacturers to compete through servitization.

M3 - Conference publication

SN - 978-1-85449-472-6

SP - 34

EP - 39

BT - Growth through servitization

A2 - Baines, Tim

A2 - Clegg, Ben

A2 - Harrison, David

PB - Aston University

CY - Birmingham (UK)

Y2 - 2 May 2014 through 14 May 2014

ER -

Servitization transformation: drivers, benefit and barriers

Abstract

Conference

Bibliographical note

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Research output

Gamification: using gaming mechanics to promote a business

Gamification for servitization

Growth through servitization: drivers, enablers, processes and impact (SSC2014)

Cite this