Shared services and outsourcing : a contemporary outlook: 10th Global Sourcing Workshop 2016, Val d'Isère, France, February 16-19, 2016, revised selected papers

Julia Kotlarsky (Editor), Ilan Oshri (Editor), Leslie P. Willcocks (Editor)

Research output: Book/ReportScholarly edition

Abstract

This book constitutes the revised selected papers from the 10th Global Sourcing Workshop held in Val d’Isère, France, in February 2016. The 11 papers presented in this volume were carefully reviewed and selected from 47 submissions.
The book offers a review of the key topics in outsourcing and offshoring of information technology and business services offering practical frameworks that serve as a tool kit to students and managers. The range of topics covered is wide and diverse, but predominately focused on how to achieve success in shared services and outsourcing. More specifically, the book examines outsourcing decisions and management practices, giving specific attention to shared services that have become one of the dominant sourcing models. The topics discussed combine theoretical and practical insights regarding challenges that industry leaders, policy makers, and professionals face or should be concerned with. Case studies from various organizations, industries and countries such as UK, Italy, The Netherlands, Canada, Australia and Denmark complete the book.
Original languageEnglish
Place of PublicationChem (CH)
PublisherSpringer
Number of pages218
Volume266
ISBN (Electronic)978-3-319-47009-2
ISBN (Print)978-3-319-47008-5
Publication statusPublished - 2016

Publication series

NameLecture Notes in Business Information Processing
PublisherSpringer
Volume266
ISSN (Print)1865-1348

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    Kotlarsky, J., Oshri, I., & Willcocks, L. P. (Eds.) (2016). Shared services and outsourcing : a contemporary outlook: 10th Global Sourcing Workshop 2016, Val d'Isère, France, February 16-19, 2016, revised selected papers. (Lecture Notes in Business Information Processing; Vol. 266). Springer.