State-of-the-art in product-service systems

Tim Baines; Howard W. Lightfoot; Steve Evans; Andy Neely; Richard Greenough; Joe Peppard; R. Roy; Essam Shehab; A. Braganza; Ashutosh Tiwari; J.R. Alcock; J.P. Angus; Marko Bastl; A. Cousens; P. Irving; Mark Johnson; J. Kingston; H. Lockett; V. Martinez; P. Michele; D. Tranfield; I.M. Walton; H. Wilson

doi:10.1243/09544054JEM858

State-of-the-art in product-service systems

Tim Baines, Howard W. Lightfoot, Steve Evans, Andy Neely, Richard Greenough, Joe Peppard, R. Roy, Essam Shehab, A. Braganza, Ashutosh Tiwari, J.R. Alcock, J.P. Angus, Marko Bastl, A. Cousens, P. Irving, Mark Johnson, J. Kingston, H. Lockett, V. Martinez, P. MicheleD. Tranfield, I.M. Walton, H. Wilson

Research output: Contribution to journal › Article › peer-review

Abstract

A Product-Service System (PSS) is an integrated combination of products and services. This Western concept embraces a service-led competitive strategy, environmental sustainability, and the basis to differentiate from competitors who simply offer lower priced products. This paper aims to report the state-of-the-art of PSS research by presenting a clinical review of literature currently available on this topic. The literature is classified and the major outcomes of each study are addressed and analysed. On this basis, this paper defines the PSS concept, reports on its origin and features, gives examples of applications along with potential benefits and barriers to adoption, summarizes available tools and methodologies, and identifies future research challenges.

Original language	English
Pages (from-to)	1543-1552
Number of pages	10
Journal	Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture
Volume	221
Issue number	10
DOIs	https://doi.org/10.1243/09544054JEM858
Publication status	Published - 1 Oct 2007

Keywords

product-service system
servitization
review

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Baines, T., Lightfoot, H. W., Evans, S., Neely, A., Greenough, R., Peppard, J., Roy, R., Shehab, E., Braganza, A., Tiwari, A., Alcock, J. R., Angus, J. P., Bastl, M., Cousens, A., Irving, P., Johnson, M., Kingston, J., Lockett, H., Martinez, V., ... Wilson, H. (2007). State-of-the-art in product-service systems. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 221(10), 1543-1552. https://doi.org/10.1243/09544054JEM858

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abstract = "A Product-Service System (PSS) is an integrated combination of products and services. This Western concept embraces a service-led competitive strategy, environmental sustainability, and the basis to differentiate from competitors who simply offer lower priced products. This paper aims to report the state-of-the-art of PSS research by presenting a clinical review of literature currently available on this topic. The literature is classified and the major outcomes of each study are addressed and analysed. On this basis, this paper defines the PSS concept, reports on its origin and features, gives examples of applications along with potential benefits and barriers to adoption, summarizes available tools and methodologies, and identifies future research challenges.",

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Baines, T, Lightfoot, HW, Evans, S, Neely, A, Greenough, R, Peppard, J, Roy, R, Shehab, E, Braganza, A, Tiwari, A, Alcock, JR, Angus, JP, Bastl, M, Cousens, A, Irving, P, Johnson, M, Kingston, J, Lockett, H, Martinez, V, Michele, P, Tranfield, D, Walton, IM & Wilson, H 2007, 'State-of-the-art in product-service systems', Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, vol. 221, no. 10, pp. 1543-1552. https://doi.org/10.1243/09544054JEM858

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AU - Lightfoot, Howard W.

AU - Evans, Steve

AU - Neely, Andy

AU - Greenough, Richard

AU - Peppard, Joe

AU - Roy, R.

AU - Shehab, Essam

AU - Braganza, A.

AU - Tiwari, Ashutosh

AU - Alcock, J.R.

AU - Angus, J.P.

AU - Bastl, Marko

AU - Cousens, A.

AU - Irving, P.

AU - Johnson, Mark

AU - Kingston, J.

AU - Lockett, H.

AU - Martinez, V.

AU - Michele, P.

AU - Tranfield, D.

AU - Walton, I.M.

AU - Wilson, H.

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State-of-the-art in product-service systems

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Keywords

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