Technology influences on small logistics providers: a case study analysis

Pietro Evangelista; Alan McKinnon; Edward Sweeney

Technology influences on small logistics providers: a case study analysis

Pietro Evangelista, Alan McKinnon, Edward Sweeney

Engineering Systems & Supply Chain Management

Research output: Chapter in Book/Published conference output › Conference publication

Abstract

ICT has triggered many changes in the logistics service industry. New technology is reshaping the organisation and structure of this industry as ICT impacts significantly on the operations of 3PLs. Within this process, while large 3PLs are gaining substantial benefits from technology usage, the nature of changes resulting from ICT usage in small 3PLs remains unclear. This is critical particularly for those markets populated by a high number of small 3PLs such as the Italian logistics industry. From the research point of view, there is still a gap in the literature where the role of technological capability in small 3PLs are seriously underestimated. This gives rise to the need to develop investigation in this area. This paper presents the preliminary results of a case study analysis on ICT usage in a sample of 7 small Italian 3PLs. The results highlight some of the barriers to effective ICT implementation, as well as some of the critical success factors.

Original language	English
Title of host publication	Proceedings of the 11th Annual Conference of the Logistics Research Network, Newcastle, September 2006
Publication status	Published - Sept 2006
Event	11th Annual Conference of the Logistics Research Network - Newcastle, United Kingdom Duration: 8 Sept 2006 → 10 Sept 2006

Conference

Conference	11th Annual Conference of the Logistics Research Network
Abbreviated title	LRN 2006
Country/Territory	United Kingdom
City	Newcastle
Period	8/09/06 → 10/09/06

Keywords

ICT impact
small 3PLs
Italian logistics service market
case study analysis

Cite this

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title = "Technology influences on small logistics providers: a case study analysis",

abstract = "ICT has triggered many changes in the logistics service industry. New technology is reshaping the organisation and structure of this industry as ICT impacts significantly on the operations of 3PLs. Within this process, while large 3PLs are gaining substantial benefits from technology usage, the nature of changes resulting from ICT usage in small 3PLs remains unclear. This is critical particularly for those markets populated by a high number of small 3PLs such as the Italian logistics industry. From the research point of view, there is still a gap in the literature where the role of technological capability in small 3PLs are seriously underestimated. This gives rise to the need to develop investigation in this area. This paper presents the preliminary results of a case study analysis on ICT usage in a sample of 7 small Italian 3PLs. The results highlight some of the barriers to effective ICT implementation, as well as some of the critical success factors.",

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author = "Pietro Evangelista and Alan McKinnon and Edward Sweeney",

year = "2006",

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TY - GEN

T1 - Technology influences on small logistics providers

T2 - 11th Annual Conference of the Logistics Research Network

AU - Evangelista, Pietro

AU - McKinnon, Alan

AU - Sweeney, Edward

PY - 2006/9

Y1 - 2006/9

N2 - ICT has triggered many changes in the logistics service industry. New technology is reshaping the organisation and structure of this industry as ICT impacts significantly on the operations of 3PLs. Within this process, while large 3PLs are gaining substantial benefits from technology usage, the nature of changes resulting from ICT usage in small 3PLs remains unclear. This is critical particularly for those markets populated by a high number of small 3PLs such as the Italian logistics industry. From the research point of view, there is still a gap in the literature where the role of technological capability in small 3PLs are seriously underestimated. This gives rise to the need to develop investigation in this area. This paper presents the preliminary results of a case study analysis on ICT usage in a sample of 7 small Italian 3PLs. The results highlight some of the barriers to effective ICT implementation, as well as some of the critical success factors.

AB - ICT has triggered many changes in the logistics service industry. New technology is reshaping the organisation and structure of this industry as ICT impacts significantly on the operations of 3PLs. Within this process, while large 3PLs are gaining substantial benefits from technology usage, the nature of changes resulting from ICT usage in small 3PLs remains unclear. This is critical particularly for those markets populated by a high number of small 3PLs such as the Italian logistics industry. From the research point of view, there is still a gap in the literature where the role of technological capability in small 3PLs are seriously underestimated. This gives rise to the need to develop investigation in this area. This paper presents the preliminary results of a case study analysis on ICT usage in a sample of 7 small Italian 3PLs. The results highlight some of the barriers to effective ICT implementation, as well as some of the critical success factors.

KW - ICT impact

KW - small 3PLs

KW - Italian logistics service market

KW - case study analysis

M3 - Conference publication

BT - Proceedings of the 11th Annual Conference of the Logistics Research Network, Newcastle, September 2006

Y2 - 8 September 2006 through 10 September 2006

ER -

Technology influences on small logistics providers: a case study analysis

Abstract

Conference

Keywords

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