Tell it like it is in SME teams: Adverse working conditions, citizenship behaviour and the role of team information sharing in a turbulent economy

Margarita Nyfoudi*, Nicholas Theodorakopoulos, Alexandros Psychogios, Anders Dysvik

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

This article examines the relationship between the deterioration of working conditions
concomitant with macroeconomic turbulence and employees’ citizenship, i.e. discretionary
effort, towards the organisation. In particular, this study focuses on teams and how to redress
the employee backlash against the increasing adversity experienced. Having collected data from
151 employees in 23 Cypriot small and medium enterprise teams during a macroeconomic crisis,
the findings demonstrate that adverse working conditions relate negatively to discretionary effort
only for those teams with low and moderate levels of information sharing. The study highlights
the vital role of team information sharing in dampening the negative workplace repercussions of
a deeply recessional economy.
Original languageEnglish
JournalEconomic and Industrial Democracy
Early online date10 Jun 2020
DOIs
Publication statusE-pub ahead of print - 10 Jun 2020

Keywords

  • Crisis
  • Cyprus
  • organisational citizenship behaviour (OCB)
  • small and medium-sized enterprises (SMEs)
  • teams
  • working conditions

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