The adoption and use of diagnostic and prognostic technology within UK-based manufacturers

T. Grubic*, L. Redding, T. Baines, D. Julien

*Corresponding author for this work

Research output: Contribution to journalArticle

Abstract

Manufacturers are seeking increasingly innovative ways to achieve competitive advantage. An emerging trend is to exploit diagnostic and prognostic technology to support service-led competitive strategies where the emphasis is put on the 'sale of use' rather than the 'sale of product'. However, little is known about the extent to which this technology is being exploited, the drivers and inhibitors, and the sectors where adoption is most prolific. This paper introduces the results of a survey conducted across the UK manufacturing sector to explore the extent, motivations, benefits, and challenges of deploying diagnostic and prognostic technology as an element of competitive strategy.

Original languageEnglish
Pages (from-to)1457-1470
Number of pages14
JournalProceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture
Volume225
Issue number8
Early online date18 Jul 2011
DOIs
Publication statusPublished - Aug 2011

Keywords

  • diagnostic and prognostic technology
  • product-service systems
  • servitization
  • survey
  • UK manufacturing

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