Abstract
Manufacturers are seeking increasingly innovative ways to achieve competitive advantage. An emerging trend is to exploit diagnostic and prognostic technology to support service-led competitive strategies where the emphasis is put on the 'sale of use' rather than the 'sale of product'. However, little is known about the extent to which this technology is being exploited, the drivers and inhibitors, and the sectors where adoption is most prolific. This paper introduces the results of a survey conducted across the UK manufacturing sector to explore the extent, motivations, benefits, and challenges of deploying diagnostic and prognostic technology as an element of competitive strategy.
| Original language | English |
|---|---|
| Pages (from-to) | 1457-1470 |
| Number of pages | 14 |
| Journal | Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture |
| Volume | 225 |
| Issue number | 8 |
| Early online date | 18 Jul 2011 |
| DOIs | |
| Publication status | Published - Aug 2011 |
Keywords
- diagnostic and prognostic technology
- product-service systems
- servitization
- survey
- UK manufacturing