The boundaryless hospital through risk management approach: a case study of the A&E unit of a tertiary-care hospital in Malta

Sandra C. Buttigieg*, Dorothy Gauci, Prasanta K. Dey

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Over the years, several scholars and policy makers have attempted to provide solutions to minimize risk in health care, and consequently improve patient safety. Possible solutions are to have parts of the health services better integrated, as well as to optimize resources safely through risk management principles. Twenty years ago, Braithwaite and colleagues discussed the future of the hospital and coined the term boundaryless hospital (Braithwaite et al., Aust NZ J Med 24(5):565-571, 1994). The authors foretell a radical change in the nature of the modern hospital with the advent of state-of-the-art information technology and innovative clinical equipment. Similarly, over the past two decades, risk management principles have been applied to health care (Dey et al., Manag Serv Qual 16(2):203-222, 2006; Liberatore and Nydick, Eur J Oper Res 189(1):194-207, 2008). Health care organizations are being tasked with doing more with less while still striving to safeguard patient safety as well as to operate at lowest levels of risk. The main aim of this research is to improve the quality of care in the accident and emergency (A&E) unit of a Maltese tertiary-level hospital through the assessment of risk and the concept of a boundaryless hospital. This study adopts a risk management framework to identify risk factors that affect the quality of care, analyze their likelihood and impact, and develop responses to mitigate those risks. Through assessment of the risks at the system level, innovative solutions can be applied to reduce boundaries in the patient care pathway.

Original languageEnglish
Title of host publicationBoundaryless hospital: rethink and redefine health care management
EditorsHorst Albach, Heribert Meffert, et al
Place of PublicationBerlin (DE)
PublisherSpringer
Pages183-199
Number of pages17
ISBN (Electronic)978-3-662-49012-9
ISBN (Print)978-3-662-49010-5
DOIs
Publication statusPublished - 1 Jan 2016

Fingerprint

Malta
Risk Management
Tertiary Healthcare
Tertiary Care Centers
Quality of Health Care
Patient Safety
Delivery of Health Care
Administrative Personnel
Health Services
Accidents
Patient Care
Emergencies
Organizations
Technology
Equipment and Supplies
Hospital care
Risk management
Research

Keywords

  • A&E unit
  • boundaryless hospital
  • cause and effect diagram
  • Malta
  • quality of care
  • risk analysis
  • risk map

Cite this

Buttigieg, S. C., Gauci, D., & Dey, P. K. (2016). The boundaryless hospital through risk management approach: a case study of the A&E unit of a tertiary-care hospital in Malta. In H. Albach, H. Meffert, & et al (Eds.), Boundaryless hospital: rethink and redefine health care management (pp. 183-199). Berlin (DE): Springer. https://doi.org/10.1007/978-3-662-49012-9_10
Buttigieg, Sandra C. ; Gauci, Dorothy ; Dey, Prasanta K. / The boundaryless hospital through risk management approach : a case study of the A&E unit of a tertiary-care hospital in Malta. Boundaryless hospital: rethink and redefine health care management. editor / Horst Albach ; Heribert Meffert ; et al. Berlin (DE) : Springer, 2016. pp. 183-199
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Buttigieg, SC, Gauci, D & Dey, PK 2016, The boundaryless hospital through risk management approach: a case study of the A&E unit of a tertiary-care hospital in Malta. in H Albach, H Meffert & et al (eds), Boundaryless hospital: rethink and redefine health care management. Springer, Berlin (DE), pp. 183-199. https://doi.org/10.1007/978-3-662-49012-9_10

The boundaryless hospital through risk management approach : a case study of the A&E unit of a tertiary-care hospital in Malta. / Buttigieg, Sandra C.; Gauci, Dorothy; Dey, Prasanta K.

Boundaryless hospital: rethink and redefine health care management. ed. / Horst Albach; Heribert Meffert; et al. Berlin (DE) : Springer, 2016. p. 183-199.

Research output: Chapter in Book/Report/Conference proceedingChapter

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Buttigieg SC, Gauci D, Dey PK. The boundaryless hospital through risk management approach: a case study of the A&E unit of a tertiary-care hospital in Malta. In Albach H, Meffert H, et al, editors, Boundaryless hospital: rethink and redefine health care management. Berlin (DE): Springer. 2016. p. 183-199 https://doi.org/10.1007/978-3-662-49012-9_10