Abstract
Highlights
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In times of crisis suppliers who perceive themselves to be fairly treated by their customers will devote additional resources to the relationship.
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The commitment that comes from being fairly treated pays dividends in ‘normal’ trading environments.
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In strong buyer-supplier relationships the underlying processes of collaborative working are more important than the contractual distribution of benefits.
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In times of crisis suppliers who perceive themselves to be fairly treated by their customers will devote additional resources to the relationship.
•
The commitment that comes from being fairly treated pays dividends in ‘normal’ trading environments.
•
In strong buyer-supplier relationships the underlying processes of collaborative working are more important than the contractual distribution of benefits.
| Original language | English |
|---|---|
| Article number | 100554 |
| Journal | Journal of Purchasing and Supply Management |
| Volume | 25 |
| Issue number | 4 |
| Early online date | 19 Jul 2019 |
| DOIs | |
| Publication status | Published - 1 Oct 2019 |