The social values of wireless technology in the institutional context

Wenshin Chen*, David Bennett

*Corresponding author for this work

Research output: Chapter in Book/Published conference outputConference publication


Despite growing attention, social values, compared to economic aspects, of information technology (IT) capture substantially less attention in the mainstream IT literature. In the context of mobile technology, social values might be as critical to help justify technology investment as the predominant economics perspective in the existing IT literature. As wireless networks and relevant mobile technologies continue to penetrate the global society and business world, an emerging social phenomenon rapidly reshapes how organizations interact with the technology and reposition themselves in their specific institutional context where organizations often develop networked alliance to compete against one another. This study thus seeks to shed light on how organizations make sense of the social aspects of wireless network implementation. Preliminary understanding derived from two higher education organizations' experiences is summarized. Implications for future research endeavor are suggested.

Original languageEnglish
Title of host publicationPACIS 2010 proceedings
Number of pages8
Publication statusPublished - 1 Dec 2010
Event14th Pacific Asia Conference on Information Systems - Taipei, China
Duration: 9 Jul 201012 Jul 2010


Conference14th Pacific Asia Conference on Information Systems
Abbreviated titlePACIS 2010


  • case study
  • institution
  • social value
  • wireless technology


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