The systemic perspective of service processes: underlying theory, architecture and approach

Luciano Batista, Andy Smart, Roger Maull

Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review

Original language	English
Publication status	Published - 2007
Event	EurOMA 2007 Conference - Duration: 10 Jun 2007 → …

Conference	EurOMA 2007 Conference
Period	10/06/07 → …

Keywords

@conference{9d1f0a400902422cbb96c5ad3529d015,

title = "The systemic perspective of service processes: underlying theory, architecture and approach",

keywords = "systems theory, systems thinking, service processes",

author = "Luciano Batista and Andy Smart and Roger Maull",

year = "2007",

language = "English",

note = "EurOMA 2007 Conference ; Conference date: 10-06-2007",

}