Abstract
This article reports the findings of a field study conducted on the purchasing intentions of ethical consumers in India. We explored how the involvement of ethical consumers with social networking sites (SNSs such as Facebook, Twitter, Instagram, Snapchat, LinkedIn, and others) affects their intentions to buy ethical products. Applying an extended theoretical lens of theory of planned behavior and social capital, we present an analysis of a rich qualitative data. We identify and describe 7 dimensions, representing the 19 factors and manifesting the informational, relational, and valuation usage of SNSs that explain their impact on the purchase intention of ethical consumers in India. We conclude by highlighting the decision-making role played by the ethical knowledge and price sensitivity of ethical consumers, reflecting the peculiarities and dynamics of ethical consumption in India.
Original language | English |
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Pages (from-to) | 811-835 |
Number of pages | 25 |
Journal | Journal of Business Ethics |
Volume | 191 |
Issue number | 4 |
Early online date | 2 Apr 2024 |
DOIs | |
Publication status | Published - May 2024 |
Bibliographical note
Copyright © The Author(s), under exclusive licence to Springer Nature B.V. 2024. This version of the article has been accepted for publication, after peer review and is subject to Springer Nature’s AM terms of use [https://www.springernature.com/gp/open-research/policies/accepted-manuscript-terms], but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: https://doi.org/10.1007/s10551-024-05670-7Keywords
- Emerging markets
- Ethical consumers
- Ethical consumption
- India
- Purchase intentions
- Social networking sites