Tourism Destination Management: A Collaborative Approach

Salvatore Ammirato, Alberto Michele Felicetti, Marco Della-gala

Research output: Chapter in Book/Published conference outputChapter (peer-reviewed)peer-review


Collaboration is a key factor of sustainable growth across territories and industrial sectors. Tourism, one of the largest industries in the world, has been subject to strongest innovation in the last years. Main reasons of this reside both in the availability of new ICTs - Information and Communication Technologies - and organizational models, which directly connect tourists among them and with service providers, and in the always more personalized supply of tourism experience. Tourism destinations can benefit of such innovations if they are able to reorganize the territorial tourism offer around different pattern of collaboration in order to give 2.0 tourists opportunities to live an augmented tourism experience. This paper deals with the possible forms of collaborative networks that can rise within a destination with a focus on relationships between services delivered by the Tourism Destination and the requests of services at the different phases of the tourist 2.0 lifecycle.
Original languageEnglish
Title of host publicationCollaborative Systems for Smart Networked Environments
Subtitle of host publication15th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2014, Amsterdam, The Netherlands, October 6-8, 2014. Proceedings
EditorsLuis M. Camarinha-Matos, Hamideh Afsarmanesh
Number of pages10
ISBN (Electronic)978-3-662-44745-1
ISBN (Print)978-3-662-44744-4
Publication statusPublished - 2014

Publication series

Name IFIP Advances in Information and Communication Technology

Bibliographical note

© IFIP International Federation for Information Processing 2014


  • Tourism breeding environment
  • Collaborative Networked Organization
  • Tourism Extended Enterprise
  • Tourism Virtual Organization
  • augmented tourism experience
  • tourist 2.0 lifecycle


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