Towards a framework for understanding km governance

Andreas Schroeder*, David Pauleen, Sid Huff

*Corresponding author for this work

Research output: Contribution to conferencePaperpeer-review

Abstract

This paper contributes to KM research by building a framework for analyzing governance arrangements of KM programs and by exploring the relationship between the organizations and their KM approach. Multiple case research is employed in order to identify the mechanisms used by 12 international organizations to govern their KM programs. The research identifies a range of structural, process and relational aspects which contribute to the governance of the KM programs. These aspects are integrated into a KM governance framework. The suggested framework extends current IT based frameworks by integrating KM specific governance aspects. Findings include the low use of formal governance processes and the high dependence on relational mechanisms to guide the KM programs. Moreover, relationships are identified between the KM governance configuration and the size, structure and industry type of the organizations. Recommendations are made for further use of the KM governance framework.

Original languageEnglish
Publication statusPublished - 1 Dec 2007
Event28th International Conference on Information Systems, ICIS 2007 - Montreal, QC, Canada
Duration: 9 Dec 200712 Dec 2007

Conference

Conference28th International Conference on Information Systems, ICIS 2007
CountryCanada
CityMontreal, QC
Period9/12/0712/12/07

Keywords

  • IT governance
  • KM function
  • KM governance
  • Knowledge management

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