Towards Agility in International High-Tech SMEs: Exploring Key Drivers and Main Outcomes of Dynamic Capabilities

Vahid Jafari-Sadeghi*, Hannan Amoozad Mahdiraji, Donatella Busso, Dorra Yahiaoui

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


In the era of digitalisation, agility is considered a crucial factor for the successful operations of small and medium businesses in the intricate international markets. That is, this research aims to explore and evaluate the drivers that foster agility in international high-tech small and medium-sized enterprises (SMEs). In this regard, building on dynamic capabilities, a total of nine capabilities have been identified that assist high-tech SMEs to become agile in their cross-border activities. Taking advantage of an expert-based method, we relied on Multi-Criteria Decision-Making (MCDM) approach to synthesise the opinion of six Italian international entrepreneurs (experts). In doing so, Grey DEcision-MAking Trial and Evaluation Laboratory (G-DEMATEL) method has been employed to investigate the cause-effect relationship between capabilities and propose conceptual frameworks for agility in international high-tech SMEs. This is followed by the DEMATEL based Analytical Network Process (DANP) to assess the importance and ranking of explored factors. Consequently, the research proposes several theoretical and practical contributions.
Original languageEnglish
Article number121272
JournalTechnological Forecasting and Social Change
Early online date13 Oct 2021
Publication statusPublished - 1 Jan 2022

Bibliographical note

© 2021, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International


  • Agility
  • Entrepreneurial internationalisation
  • Dynamic capabilities
  • High-tech SMEs
  • DANP


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