Towards an inter-organisational knowledge transfer framework for SMEs

Shizhong Chen, Yanqing Duan, John S. Edwards

Research output: Chapter in Book/Published conference outputConference publication

Abstract

This paper aims to develop a framework for SMEs to help them understand, and thus to improve, the process of knowledge exchange with their customers or suppliers. Through a review of the literature on knowledge transfer, organisational learning, social network theory and electronic networks, the key actors, key factors and their relationships in the process are identified. Finally, a framework containing all above points is proposed.
Original languageEnglish
Title of host publicationThird European conference on knowledge management
EditorsS. Carlsson
PublisherAcademic conferences
Pages199-211
Number of pages13
ISBN (Print)0-9540488-6-5
Publication statusPublished - 2002
Event3rd European Conference on Knowledge Management - Dublin, Ireland
Duration: 24 Sept 200225 Sept 2002

Conference

Conference3rd European Conference on Knowledge Management
Abbreviated title3rd ECKM
Country/TerritoryIreland
CityDublin
Period24/09/0225/09/02

Bibliographical note

© The authors

Keywords

  • framework
  • SMEs
  • knowledge transfer
  • inter-organisation
  • organisational learning
  • social network

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