Towards understanding IT value co-creation in crowdsourcing: the multiple stakeholders' perspective research-in-progress paper

Hee Rui He, Julia Kotlarsky, Roya Gholami

Research output: Chapter in Book/Report/Conference proceedingConference publication

Abstract

Contemporary business environment involves IT being invested and shared by multiple stakeholders in collaborative, platform-based, and relational arrangements where the objective is to co-create value. Traditional IT enabled business value therefore has been extended towards IT value co-creation that involves multiple stakeholders. In this paper, we present a conceptual development of IT-based value co-creation in the context of online crowdsourcing. Based on the existing literature, we have distinguished multiple crowdsourcing types (models) by analyzing attributes of crowd, the roles of the client, the platform and the crowd that act as key stakeholders in the value co-creation process, and describe the major interactions between the main stakeholders. Our conceptual development is suggesting different combinations of value co-creation layers to be evident in different crowdsourcing models.

Original languageEnglish
Title of host publication35th international conference on information systems "Building a better world through information systems", ICIS 2014
PublisherAssociation for Information Systems
Pages1312-1320
Number of pages9
Volume2
ISBN (Print)978-1-63439-694-3
Publication statusPublished - 31 Dec 2014
Event35th International Conference on Information Systems - Auckland, New Zealand
Duration: 14 Dec 201417 Dec 2014

Conference

Conference35th International Conference on Information Systems
Abbreviated titleICIS 2014
CountryNew Zealand
CityAuckland
Period14/12/1417/12/14
OtherBuilding a better world through information systems

Keywords

  • crowdsourcing
  • IT value
  • IT value co-creation

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  • Research Output

    • 1 Conference contribution

    Understanding knowledge coordination dynamics in traditional and fast-response IT organizations

    Houtman, L., Kotlarsky, J. & van den Hooff, B., 1 Jan 2014, 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014. Association for Information Systems

    Research output: Chapter in Book/Report/Conference proceedingConference publication

    Cite this

    He, H. R., Kotlarsky, J., & Gholami, R. (2014). Towards understanding IT value co-creation in crowdsourcing: the multiple stakeholders' perspective research-in-progress paper. In 35th international conference on information systems "Building a better world through information systems", ICIS 2014 (Vol. 2, pp. 1312-1320). Association for Information Systems. http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1081&context=icis2014