Understanding knowledge coordination dynamics in traditional and fast-response IT organizations

Leonie Houtman; Julia Kotlarsky; Bart van den Hooff

Understanding knowledge coordination dynamics in traditional and fast-response IT organizations

Leonie Houtman, Julia Kotlarsky, Bart van den Hooff

Research output: Chapter in Book/Published conference output › Conference publication

Abstract

This research takes a dynamic view on the knowledge coordination process, aiming to explain how the process is affected by changes in the operating environment, from normal situations to emergencies in traditional and fast-response organizations, and why these changes occur. We first conceptualize the knowledge coordination process by distinguishing between four dimensions - what, when, how and who - that together capture the full scope of the knowledge coordination process. We use these dimensions to analyze knowledge coordination practices and the activities constituting these practices, in the IT functions of traditional and fast-response (military) organizations where we distinguish between "normal" and "emergency" operating conditions. Our findings indicate that (i) inter-relationships between knowledge coordination practices change under different operating conditions, and (ii) the patterns of change are different in traditional and fast-response organizations.

Original language	English
Title of host publication	35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014
Publisher	Association for Information Systems
Publication status	Published - 1 Jan 2014
Event	35th International Conference on Information Systems - Auckland, New Zealand Duration: 14 Dec 2014 → 17 Dec 2014

Conference

Conference	35th International Conference on Information Systems
Abbreviated title	ICIS 2014
Country/Territory	New Zealand
City	Auckland
Period	14/12/14 → 17/12/14
Other	Building a better world through information systems

Keywords

emergency
fast-response organization
knowledge coordination
practices
traditional organization

Cite this

@inproceedings{5db26e7b90fd4b99b52948c7ea6aa975,

title = "Understanding knowledge coordination dynamics in traditional and fast-response IT organizations",

abstract = "This research takes a dynamic view on the knowledge coordination process, aiming to explain how the process is affected by changes in the operating environment, from normal situations to emergencies in traditional and fast-response organizations, and why these changes occur. We first conceptualize the knowledge coordination process by distinguishing between four dimensions - what, when, how and who - that together capture the full scope of the knowledge coordination process. We use these dimensions to analyze knowledge coordination practices and the activities constituting these practices, in the IT functions of traditional and fast-response (military) organizations where we distinguish between {"}normal{"} and {"}emergency{"} operating conditions. Our findings indicate that (i) inter-relationships between knowledge coordination practices change under different operating conditions, and (ii) the patterns of change are different in traditional and fast-response organizations.",

keywords = "emergency, fast-response organization, knowledge coordination, practices, traditional organization",

author = "Leonie Houtman and Julia Kotlarsky and {van den Hooff}, Bart",

year = "2014",

month = jan,

day = "1",

language = "English",

booktitle = "35th International Conference on Information Systems {"}Building a Better World Through Information Systems{"}, ICIS 2014",

publisher = "Association for Information Systems",

address = "United States",

note = "35th International Conference on Information Systems, ICIS 2014 ; Conference date: 14-12-2014 Through 17-12-2014",

}

Houtman, L, Kotlarsky, J & van den Hooff, B 2014, Understanding knowledge coordination dynamics in traditional and fast-response IT organizations. in 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014. Association for Information Systems, 35th International Conference on Information Systems, Auckland, New Zealand, 14/12/14.

Understanding knowledge coordination dynamics in traditional and fast-response IT organizations. / Houtman, Leonie; Kotlarsky, Julia; van den Hooff, Bart.
35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014. Association for Information Systems, 2014.

Research output: Chapter in Book/Published conference output › Conference publication

TY - GEN

T1 - Understanding knowledge coordination dynamics in traditional and fast-response IT organizations

AU - Houtman, Leonie

AU - Kotlarsky, Julia

AU - van den Hooff, Bart

PY - 2014/1/1

Y1 - 2014/1/1

N2 - This research takes a dynamic view on the knowledge coordination process, aiming to explain how the process is affected by changes in the operating environment, from normal situations to emergencies in traditional and fast-response organizations, and why these changes occur. We first conceptualize the knowledge coordination process by distinguishing between four dimensions - what, when, how and who - that together capture the full scope of the knowledge coordination process. We use these dimensions to analyze knowledge coordination practices and the activities constituting these practices, in the IT functions of traditional and fast-response (military) organizations where we distinguish between "normal" and "emergency" operating conditions. Our findings indicate that (i) inter-relationships between knowledge coordination practices change under different operating conditions, and (ii) the patterns of change are different in traditional and fast-response organizations.

AB - This research takes a dynamic view on the knowledge coordination process, aiming to explain how the process is affected by changes in the operating environment, from normal situations to emergencies in traditional and fast-response organizations, and why these changes occur. We first conceptualize the knowledge coordination process by distinguishing between four dimensions - what, when, how and who - that together capture the full scope of the knowledge coordination process. We use these dimensions to analyze knowledge coordination practices and the activities constituting these practices, in the IT functions of traditional and fast-response (military) organizations where we distinguish between "normal" and "emergency" operating conditions. Our findings indicate that (i) inter-relationships between knowledge coordination practices change under different operating conditions, and (ii) the patterns of change are different in traditional and fast-response organizations.

KW - emergency

KW - fast-response organization

KW - knowledge coordination

KW - practices

KW - traditional organization

UR - http://www.scopus.com/inward/record.url?scp=84923509106&partnerID=8YFLogxK

UR - http://aisel.aisnet.org/icis2014/proceedings/GeneralIS/32/

M3 - Conference publication

AN - SCOPUS:84923509106

BT - 35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014

PB - Association for Information Systems

T2 - 35th International Conference on Information Systems

Y2 - 14 December 2014 through 17 December 2014

ER -

Understanding knowledge coordination dynamics in traditional and fast-response IT organizations

Abstract

Conference

Keywords

Other files and links

Towards understanding IT value co-creation in crowdsourcing: the multiple stakeholders' perspective research-in-progress paper

Cite this