Understanding learning strategies in the workplace: a factor analytic investigation

David Holman, Olga Epitropaki, Sue Fernie

Research output: Contribution to journalArticlepeer-review


The aim of this study was to validate a scale of learning strategies, as derived from the educational literature, in an organizational context. Participants were 628 call centre employees. Both exploratory and confirmatory factor analyses suggested that a six-factor structure most accurately represented the learning strategies examined. Specifically, three cognitive (extrinsic work reflection, intrinsic work reflection, reproduction) and three behavioural strategies (interpersonal help seeking, help seeking from written material, practical application) were found.
Original languageEnglish
Pages (from-to)675-681
Number of pages7
JournalJournal of Occupational and Organizational Psychology
Issue number5
Publication statusPublished - Dec 2001


  • learning strategies
  • educational literature
  • organizational context
  • call centre employees
  • cognitive learning strategies examined
  • extrinsic work reflection
  • intrinsic work reflection
  • reproduction
  • behavioural strategies
  • interpersonal help seeking
  • help seeking from written material
  • practical application


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