Understanding mobile phone usage while driving: mini-bus and taxi drivers' experiences in Istanbul

Ronan De Kervenoael, Canan Devletkuşu

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

In emerging markets, the amount of mobile communication and the number of occasions mobile phones are used are increasing. More and more settings appropriate or not for mobile phone usage are being exposed. Although prohibited by many governments, there is evidence that use of new mobile devices while driving are somehow becoming current everyday practice, hence legitimatizing usage for many users. Dominant dangerous behavior in the absence of enforced legal framework is being deployed and has become routine for many m-users. This chapter adopts a qualitative case study approach (20 cases) to examine the public transport drivers' motives, logic and legitimacy processes. The question which these issues raise in the light of advancing m-technologies is: How do, in the context of emerging market, undesired emerging routines enactment get to be reflected upon and voluntarily disregarded to maximize the benefits of m-technologies while minimizing their drawbacks? Findings point out at multiple motives for usage including external social pressure through the ubiquitous 24/7 usage of mtechnology, lack of alternative communication protocol, real time need for action and from an internal perspectives boredoms, lack of danger awareness, blurring of the boundaries between personal and business life and lack of job fulfillment are uncovered as key factors. As secondary dynamic factors such as education, drivers work' histories, impunity, lack of strong consumer opposition appear central in shaping the development of the routines. © 2011, IGI Global.

Original languageEnglish
Title of host publicationMobile information communication technologies adoption in developing countries
Subtitle of host publicationeffects and implications
EditorsAhmed G. Abdel-Wahab, Ahmed A.A. El-Masry
PublisherIGI Global
Pages173-194
Number of pages22
ISBN (Electronic)978-1-6169-2820-9
ISBN (Print)1-6169-2818-2, 978-1-6169-2818-6
DOIs
Publication statusPublished - Aug 2010

Fingerprint Dive into the research topics of 'Understanding mobile phone usage while driving: mini-bus and taxi drivers' experiences in Istanbul'. Together they form a unique fingerprint.

  • Research Output

    Exploring civil servant resistance to M-government: a story of transition and opportunities in Turkey

    De Kervenoael, R. J., Palmer, M. J. & Cakici, N. M., Aug 2010, Mobile information communication technologies adoption in developing countries: effects and implications. Abdel-Wahab, A. G. & El-Masry, A. A. A. (eds.). IGI Global, p. 134-159 26 p.

    Research output: Chapter in Book/Report/Conference proceedingChapter

  • Cite this

    De Kervenoael, R., & Devletkuşu, C. (2010). Understanding mobile phone usage while driving: mini-bus and taxi drivers' experiences in Istanbul. In A. G. Abdel-Wahab, & A. A. A. El-Masry (Eds.), Mobile information communication technologies adoption in developing countries: effects and implications (pp. 173-194). IGI Global. https://doi.org/10.4018/978-1-61692-818-6.ch012