Understanding the experience of job engagement within everyday working life: a mixed methods study across six organisational settings

Research output: ThesisDoctoral Thesis

Abstract

Engagement has emerged as an important psychological state that may optimise the wellbeing and performance of employees (Truss, Delbridge et al, 2013). Utilising Kahn's (1990) theorising on engagement, this PhD thesis aimed to examine, in close detail, how employees experience engagement in everyday working life. A mixed methods study (Creswell and Plano-Clarke, 2011), incorporating quantitative work diaries and semi-structured interviews, was conducted across six matched paired small and medium sized organisations (SMEs) representing manufacturing, professional services and public sectors. 124 employees participated in both the interviews and the six-day work diary. At each organisation, managers with people management responsibilities were interviewed and a small number of employee observations were undertaken. The study, as a whole, sought to address two research questions.
Original languageEnglish
QualificationPh.D.
Awarding Institution
  • University of Kent
Supervisors/Advisors
  • Bailey, Catherine, Supervisor, External person
  • Gilman, Mark, Supervisor, External person
Award date20 Feb 2020
Publication statusPublished - 2014

Fingerprint

Employees
Mixed methods
Diary
Managers
Professional services
Public sector
Service sector
Responsibility
Manufacturing
Theorizing
Well-being
Psychological
Small and medium-sized enterprises
People management
Structured interview

Cite this

@phdthesis{00c6fdba63704c63a7155ed3705ec5aa,
title = "Understanding the experience of job engagement within everyday working life: a mixed methods study across six organisational settings",
abstract = "Engagement has emerged as an important psychological state that may optimise the wellbeing and performance of employees (Truss, Delbridge et al, 2013). Utilising Kahn's (1990) theorising on engagement, this PhD thesis aimed to examine, in close detail, how employees experience engagement in everyday working life. A mixed methods study (Creswell and Plano-Clarke, 2011), incorporating quantitative work diaries and semi-structured interviews, was conducted across six matched paired small and medium sized organisations (SMEs) representing manufacturing, professional services and public sectors. 124 employees participated in both the interviews and the six-day work diary. At each organisation, managers with people management responsibilities were interviewed and a small number of employee observations were undertaken. The study, as a whole, sought to address two research questions.",
author = "Luke Fletcher",
year = "2014",
language = "English",
school = "University of Kent",

}

TY - THES

T1 - Understanding the experience of job engagement within everyday working life

T2 - a mixed methods study across six organisational settings

AU - Fletcher, Luke

PY - 2014

Y1 - 2014

N2 - Engagement has emerged as an important psychological state that may optimise the wellbeing and performance of employees (Truss, Delbridge et al, 2013). Utilising Kahn's (1990) theorising on engagement, this PhD thesis aimed to examine, in close detail, how employees experience engagement in everyday working life. A mixed methods study (Creswell and Plano-Clarke, 2011), incorporating quantitative work diaries and semi-structured interviews, was conducted across six matched paired small and medium sized organisations (SMEs) representing manufacturing, professional services and public sectors. 124 employees participated in both the interviews and the six-day work diary. At each organisation, managers with people management responsibilities were interviewed and a small number of employee observations were undertaken. The study, as a whole, sought to address two research questions.

AB - Engagement has emerged as an important psychological state that may optimise the wellbeing and performance of employees (Truss, Delbridge et al, 2013). Utilising Kahn's (1990) theorising on engagement, this PhD thesis aimed to examine, in close detail, how employees experience engagement in everyday working life. A mixed methods study (Creswell and Plano-Clarke, 2011), incorporating quantitative work diaries and semi-structured interviews, was conducted across six matched paired small and medium sized organisations (SMEs) representing manufacturing, professional services and public sectors. 124 employees participated in both the interviews and the six-day work diary. At each organisation, managers with people management responsibilities were interviewed and a small number of employee observations were undertaken. The study, as a whole, sought to address two research questions.

UR - https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.698909

M3 - Doctoral Thesis

ER -